Identifying potential new customers is valuable, but what type of customer do you wish would stop coming to your practice or optical shop?

20%

That Noisy, Rambunctious Sticky Handed Kid

9%

Ms. “I Can’t Decide on a Frame, I Have to Call All My Friends for an Opinion”

28%

Mr. “Why Are Glasses So Expensive? Can I Get a Discount?”

35%

The “Hey, Can I Have My Rx and PD To-Go?” Millennial

8%

The “These Progressives Aren’t Working. ... They Still Aren’t Working” Boomer


This article originally appeared in the October 2016 edition of INVISION.

 

 
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