Rule 438: Smells in order of desirability: fresh flowers, fresh cookies, fresh sweat from your millennial lab technician who likes to engage in "extreme" exercise on his/her lunch break.


Rule 47: The client is always right ... unless he is suing you.


Rule 872: There’s never a right time to say the word “Correctamundo!”

This article originally appeared in the November 2016 edition of INVISION.



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