True Tales

A patient of mine comes in at closing time, 4 p.m. on Saturday. The lights are off and I’m literally walking out the door. She’s holding an old hairy dog and says his eye is red. Would I write...

By INVISION Staff

We had glass shelving in the front window and love to redecorate seasonally. People come through the optical just to see what the new displays look like. For summer, I had the (not so) bright idea to...

By INVISION Staff

We have several clients, who I won’t name because they are well known. They are usually musicians and they come in high as a kite; they smell so strong we all need a pizza when they leave. They...

By INVISION Staff

I had a bad Yelp review that said that I was “offal” — an obvious typo. But it brought in a few foodie patients who thought the one-star review was hilarious. Yeah. Love this job! Tanya Gill,...

By INVISION Staff

I fit a new patient with opaque contact lenses. He wrote a bad check and never showed up for his follow-up appointment. We contacted him, he scheduled another appointment and was to take care of...

By INVISION Staff

It was a busy Friday. All day, we kept hearing beating and banging on the walls, and we assumed it was coming from the pet store next to us in the strip mall. The last 10 minutes of the day I’m...

By INVISION Staff