True Tales

I had a lady who wanted a refund on her glasses because they weren’t working. I asked if the distance was clear, and she said “Oh yes, perfect.” I asked her to read the near point card and...

By INVISION Staff

Our two very big Huskies were taken to the vet and we had to see patients that afternoon, so we let them hang out in the back office. They somehow managed to open the door and came running into...

By INVISION Staff

I once had a patient come into the exam room tightly clutching a shopping bag. She would not let the bag out of her sight, and held it close by her side as I examined her. She went out to optical...

By INVISION Staff

Our new doctor walked in on me as I was using the lensometer and asked me about the patient I was helping. I told him the patient was crazy, very psychotic, and always whining. I asked if he’d...

By INVISION Staff

Older man comes in and sits down in front of my optician (Eddie Midler) and asks him to adjust the new glasses that he got from us a while back. Optician says, “I can adjust them, but they are...

By INVISION

A patient came in complaining that something was in his left eye. When I went to look at the eye, a live spider crawled out of his lashes! — Scott K., Dover, OH This article originally appeared...

By INVISION Staff

A patient of mine comes in at closing time, 4 p.m. on Saturday. The lights are off and I’m literally walking out the door. She’s holding an old hairy dog and says his eye is red. Would I write...

By INVISION Staff

Three years ago, one of our customers came in completely distraught. She had lost her favorite frame, the Hiawatha from Ogi. It fit her perfectly and everyone complimented her on it wherever she...

By INVISION Staff

We had glass shelving in the front window and love to redecorate seasonally. People come through the optical just to see what the new displays look like. For summer, I had the (not so) bright idea to...

By INVISION Staff

We have several clients, who I won’t name because they are well known. They are usually musicians and they come in high as a kite; they smell so strong we all need a pizza when they leave. They...

By INVISION Staff