Is this your first time visiting our store?*

Have your salespeople ask this question when encountering a new face. If the answer is yes, follow with, “Let me show you around a bit.” If the answer is no, you can say, “Welcome back. How can we help you today?” Either way, you begin to develop rapport. Not only is the customer now involved with you, but you have control of the conversation.

This article originally appeared in the March 2014 edition of INVISION.


Hear What the Industry Thinks About the Ultimate Lens Package by Essilor

Eye care professionals, patients, and Essilor sales consultants shared their feedback on the Ultimate Lens Package. Watch to see why they believe the innovation behind the lens can make the difference for your practice and for your patients. For more information on the Ultimate Lens Package, contact an Essilor Sales Consultant or click here.


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