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True Tales

A Teen’s Mom is Angry the Store Is Out of Her Kid’s Third Frame

Maybe next time they should buy them in bulk.

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I got yelled at by a parent whose teenager broke his frame for the third time this year. Unfortunately, I didn’t have the frame in stock and would have to order it. I was thrashed and berated for not having the frame, and was told that I should keep “a few extra around here since you know my son breaks his glasses.” Yes, I know that. Especially since he just got the new frame off my board … four hours ago. — Elizabeth Reid, Vision Associates, Hayes, VA

Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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Safilo’s “American Eyes” Video Celebrates Elasta and Emozioni starring ECPs Peter Tacia and Heidi Dancer

For the third year in a row, Safilo has looked to trusted eyecare professionals to star in its American Eyes campaign for its Elasta and Emozioni collections.Their latest testimonials are from Peter Tacia, O.D. and Heidi Dancer, optician, of Alma, MI, talking about two best-selling collections: Elasta and Emozioni.

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True Tales

Something Got Lost in Translation During This Exam

And the OD suffered a finger in an unexpected place.

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A LOST IN TRANSLATION story: A Spanish speaking patient and I were doing quite well getting through the exam despite not speaking each other’s language fluently. I tugged my right ear, saying look at my ear for my slit lamp work. She promptly reached over, figuring she was performing as told, and stuck her finger in my ear! Lost in translation I guess. — Brian Parker, OD, Temecula Eye Center, Temecula, CA

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True Tales

Could You Keep Your Cool if a Roach Joined You in the Exam Room?

It happened to this doc. See how he reacted.

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YEARS AGO, when I worked at a commercial practice, I was refracting a patient. I was standing to her right and spinning the dials when I looked down and noticed a cockroach sitting on her shoulder. Without a pause, I moved the near point rod down and gently placed my hand on her shoulder, at the same time flicking the roach onto the wall behind her. I completed the exam and the patient didn’t have a clue as to what transpired. — Mark Perry, OD, Vision Health Institute, Orlando, FL

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True Tales

You Should See What See Keeps in the Other Box Under Her Bed

Curiously weak lashes!

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WE HAD A PATIENT who was worried that she was losing her eyelashes too rapidly … so she collected them all in a little Altoids box and whipped it out under the doctor’s nose while in the exam lane. She wanted the doc to look at the discarded hairs “to see if there’s any issues.” The doctor politely informed her that “everything looks normal!” We still haven’t figured out how she collected that many eyelashes. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID

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