Connect with us

Headlines

ABB Optical Makes an Acquisition

mm

Published

on

It’s buying ‘the first push informatics service in the eyecare industry.’

CORAL SPRINGS, FL – ABB Optical Group, a national supplier of optical products and services for the eyecare industry, has agreed to acquire Glimpse Live, a data and analytics provider for eyecare professionals and other healthcare practitioners.

Terms of the deal were not disclosed.

Headquartered in Jacksonville Beach, FL, Glimpse is the first “push” informatics service in the eyecare industry, according to a press release. It is designed to help business owners measure and track performance, identify growth opportunities, forecast trends and compare results among peers. The software securely integrates with electronic health records and practice management systems to provide in-depth analytics, live benchmarking, employee productivity tracking, monthly SWOT reports and daily metrics.

Casey Hedberg, who founded Glimpse in 2013, will become managing director of Glimpse.

Advertisement

“There is tremendous synergy between ABB OPTICAL and Glimpse,” Hedberg. “We are culturally aligned in operations, strategies and core values. We are both committed to providing eye care practitioners with the tools they need to succeed in business and to offering exceptional customer service. By integrating into ABB’s full-service optical platform, our team is going to be able to continue innovating and investing in leading-edge, healthcare information technologies to deliver new, best-in-class products and even more value to our customers.”

As a result of the acquisition, ABB Optical is enhancing its ability to provide industry-leading data and practice management solutions, according to the release.

Brad Weinbrum, president of ABB Optical, said Glimpse is a “fantastic fit” for his company.

“By providing practices with a full range of metrics, including frames and lens sales in addition to contact lens trends, we will help eye practitioners accelerate their growth and drive an increase in profitability,” he said.

According to Glimpse, practices that use its software everyday experience growth of 15 to 30 percent on average. In a study of representative Glimpse customers, patient revenue grew by an average of $50,000 year-over-year.

Advertisement

Advertisement

SPONSORED VIDEO

SPONSORED BY Essilor USA

See What Happens When Patients Try Varilux® Lenses for the First Time

Take the first step toward truly satisfying your patients.

Promoted Headlines

Headlines

‘Eyeglass Store Pioneer’ Dies at 84

He founded Eyear 1 Hour Optical Inc. in Tennessee.

mm

Published

on

Jim Crittenden, founder of Eyear 1 Hour Optical Inc. in Tennessee, has died, Chattanoogan.com reports.

He was 84.

The website described Crittenden as an “eyeglass store pioneer” for starting the state’s first one-hour eyewear superstore more than six decades ago.

He was well-known for his marketing antics, such as dying his beard purple for a TV commercial.

According to Chattanoogan.com, Crittenden’s business was the first of its kind to advertise in the state, following a legal victory in the Tennessee Supreme Court.

Crittenden was also an owner of the Lookouts minor league baseball team for several years, and helped bring the team back to Chattanooga in the 1970s.

Read more at Chattanoogan.com

Continue Reading

Headlines

Ransomware Attack Locks Eyecare Practice’s Computer Systems for Over 2 Weeks

The practice chose not to deal with the hackers.

mm

Published

on

BEAVER TOWNSHIP, OH — A ransomware attack left Eye Care Associates Inc. without the use of its computer systems for more than two weeks.

Hackers hit the systems on July 28, The Business Journal of Youngstown, OH, reports. The publication reported on Aug. 14 that, according to Mary Jo Sierra, director of operations for the practice, the systems were expected to be restored “in the next day or two.”

Podcast: Why Optical (and Especially Optical Retail) Is Lagging Behind Other Industries
INVISION Podcast

Podcast: Why Optical (and Especially Optical Retail) Is Lagging Behind Other Industries

Podcast: What the Heck is Marketing? And What Should ECPs Focus on to Attract New Clients?
INVISION Podcast

Podcast: What the Heck is Marketing? And What Should ECPs Focus on to Attract New Clients?

Podcast: More Ways to Motivate Your Own Eyecare Business Team
INVISION Podcast

Podcast: More Ways to Motivate Your Own Eyecare Business Team

A report filed with the Beaver Township Police Department stated that “unknown computer hacking software had taken control of the entire Eye Care Associates computer system and locked them out until unknown ransom was paid.”

The police report said the system was infected with a virus that appeared to have originated in North Korea.

The practice chose not to reply that would tell them how much they must pay to regain access to the computer system, the Business Journal reports.

“Once the directors of Eye Care Associates were told that there were valid backup copies [of the data], they decided to restore the system on a brand-new environment,” Ronald Lipinski of Global Business Solutions Corp., which handles data storage and backups for the practice, was quoted saying.

The attack was disruptive for the ophthalmology and optometry practice. One patient told the Business Journal that he called for an appointment and was told that it could not be set because the computer system was down.

Read more at The Business Journal

Continue Reading

Headlines

Patients Often Forget Contact Lens Safety Tips As Soon As They Hear Them, Study Suggests

The CDC reported on new findings.

mm

Published

on

A third of contact lens wearers don’t recall ever hearing any lens care recommendations from their eyecare providers, according to a survey by the U.S. Centers for Disease Control and Prevention.

That’s despite the fact that most eyecare providers reported sharing recommendations always or most of the time.

The CDC’s online public health survey of 4,088 participants focused on nine contact lens recommendations.

As the American Optometric Association notes in a blog post about the findings, patients recalled hearing about some recommendations more often than others. On their last visit:

  • 47.9 percent recalled their provider advising against sleeping in lenses
  • 46.9 percent recalled their provider advising hand hygiene when handling lenses
  • 41.6 percent recalled their provider advising replacing lenses as recommended
  • 23.8 percent recalled their provider advising a case replacement schedule
  • 21 percent recalled their provider advising against storing lenses in water
  • 19.8 percent recalled their provider advising against “topping off” solution or rinsing lenses in tap water
  • 12.4 percent recalled their provider advising against swimming in lenses
  • 8.3 percent recalled their provider advising against swimming in lenses

Patients overwhelmingly reported hearing all nine recommendations with an initial contact lens fitting, AOA reports.

To describe provider health communication practices, 1,100 randomly selected licensed, practicing eyecare providers were surveyed. The survey was piloted by members of the American Optometric Association’s Contact Lens and Corneal section.

ECPs reported sharing all nine recommendations regularly, but most frequently when patients present with a contact lens-related complication. Providers shared some recommendations more frequently than others during routine “check-ups,” including:

  • 85.1 percent advise replacing lenses as often as recommended
  • 79 percent advise replace lenses as recommended, and against sleeping in lenses
  • 70 percent advise against storing or rinsing lenses in water

“Previous studies have identified health behaviors that can reduce the risk for contact lens-associated eye infections,” according to the CDC. “Although eye care providers report mentioning these behaviors to their patients frequently, patients report hearing the messages less frequently, suggesting that new communication strategies might be needed.”

The results were published Aug. 15 in the Centers for Disease Control and Prevention (CDC) Morbidity and Mortality Weekly Report.

The CDC estimates 99 percent of contact lens wearers report at least one behavior that increases their risk for a contact lens-related eye infection.

The AOA notes that the observed deficit in provider-patient communication isn’t an anomaly unique to eyecare. As much as 80 percent of the medical information patients are told during office visits is forgotten immediately, while nearly half of the information they do retain is altogether incorrect, studies show.

Continue Reading

Advertisement

Advertisement

Subscribe


BULLETINS

Get the most important news and business ideas for eyecare professionals every weekday from INVISION.

Advertisement

Most Popular