True Tales An Exception to the Cancellation Policy? The no-show who showed … briefly. Published 5 years ago on September 23, 2019 By INVISION Staff Invision September 2019 Issue Share Tweet Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD Related Topics:Featured INVISION Staff Since launching in 2014, INVISION has won 31 international journalism awards for its publication and website, including the prestigious Neal Award for Best Single Issue in 2019. In 2024, the publication celebrates its 10th anniversary of serving eyecare professionals. Contact INVISION's editors at editor@invisionmag.com. click to Comment(Comment) Up Next One OD’s Encounter Gives A Whole New Meaning to ‘Tick of the Eye’ Don't Miss A California Doc’s Only Exception to the ‘No Dogs’ Rule SPONSORED VIDEO Get the Practice of Your Dreams With Omg! Optical Marketing Group This high volume practice had outgrown their ultra successful location and needed expansion. The idea was big, just like Texas! Design a fusion concept that featured optometry, aesthetics, fitness + wellness. Mission accomplished. Download the Free Lookbook. You may like Then the Police Were Called… Beware Plumbers Bearing Glasses and Handle with Care The Secret Weapon of a Flirty Outdoorsman? Double-Bridge Frames Promoted Headlines One Size Fits All? Not With Eyewear Modern Optical International Why Coding Matters HELIX Get the Practice of Your Dreams With Omg! Optical Marketing Group Omg! Advertisement Latest Trending Videos Columns18 hours ago Stop Carrying So Many Brands! Products18 hours ago Sky High Aspirations and Down-to-Earth Style Epitomize The First Latest Releases of 2025 Columns19 hours ago 5 Tips to Build Your Online Presence That You Haven’t Already Heard Of Press Releases1 day ago ASCO Publishes National Board of Examiners in Optometry Pass Rate Data Press Releases3 days ago Eye Care Startup With 200% YoY Growth Announces New Clinical Advisory Board Business & Practice Management4 weeks ago At This Iowa Practice, Technological Innovation Serves Attentive Patient Care Columns6 days ago It’s a New Year, Start a New Focus to Reduce Phone Calls Products4 days ago Move Over Tortoise! We Have Some Other Patterns That Belong On Any Frame Board Columns7 days ago Block Your 2025 Calendar For These 3 Things Now! Business & Practice Management4 weeks ago AI Powered and Sleeker Than Ever, Smart Eyewear Is Finally Starting to Live up to Its Promise Sponsored Content3 months ago Shamir Driver Intelligence™ Sponsored Content4 months ago Meet Aloha! Sponsored Content4 months ago With Crizal You Can Have It All! Sponsored Webinars7 months ago Clientbook Presents: Harnessing AI for Optical Retailers Eyecare Shenanigans10 months ago Eyecare Shenanigans: Eyes in Space! Advertisement SubscribeBULLETINS Get the most important news and business ideas for eyecare professionals every weekday from INVISION. Advertisement Advertisement Most Popular Columns6 days ago It’s a New Year, Start a New Focus to Reduce Phone Calls Products4 days ago Move Over Tortoise! We Have Some Other Patterns That Belong On Any Frame Board Columns7 days ago Block Your 2025 Calendar For These 3 Things Now! Sponsored Content6 days ago Why Coding Matters Sponsored Content5 days ago One Size Fits All? Not With Eyewear Business & Practice Management4 days ago This SC Practice Found Paying Attention to the Latest in Digital Eye Strain Can Really Pay Off Press Releases1 week ago VSP Vision Care Partners With Vision Rescue to Offer Network Providers & Their Patients Additional Savings Business & Practice Management6 days ago Showing Staff Some Love and More Manager’s Tasks for February