In your practice, you shape the lives of your team and patients. In your community, you become a beacon of care and credibility. And in your...
Part three of a three-part series on building customer satisfaction and loyalty.
Part two of a three-part series on building customer satisfaction and loyalty.
First in a three part series exploring the core requirement of Quality.
Because the only way to get good at doing anything is by actually doing it.
Or do you just expect them to listen to you?
And it’s the last hurdle to overcome for your business' longterm success.
And the only way to grow your practice is through the consistent productivity of other people.
There is opportunity for entertainment in every business; have you figured out how to feature it in yours?
A 4-step plan for answering a fundamental question and to get to where you want to go.
We are amid a significant shift in our profession and healthcare delivery overall, and yet it appears many of you are either in denial or unaware...
It’s not just about hiring talented individuals, but those that are also adaptable and willing to buy into a team-first mentality.
We’re sharing a peek at the learnings and best practices from Texas State Optical’s network of independent optometry practices.
There is a difference between failing and being a failure. One is a singular event, and the other is a mindset.
They face a fork in the road: owning a private practice and all other available (but inferior) options.
Because as President Bill Clinton once said, "The price of doing the same old thing is far higher than the price of change."
Consumers want to purchase their prescription eyewear from knowledgeable experts to make sure they make the right purchase decision. But expertise doesn’t just happen. It must...
Part two in a two-part series on the findings of some post-pandemic consumer focus groups and their eyecare and eyewear priorities.
Part one in a two-part series on the findings of some post-pandemic consumer focus groups and their eyecare and eyewear priorities.
It is as simple as asking why your employees are working for you.
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