True Tales Because We All Know the Lenses Just Sit There Doing Nothing 2 warranty “True Tales” we can all relate to. Published 6 months ago on July 27, 2020 By INVISION Staff Invision August 2020 Issue Share Tweet “We have customers who expect lifetime warranties on lenses because “they just sit in a frame and do nothing.” We now give our competitors’ business cards to these patients. — BJ Chambers, Carrera Optical, McQueeney, TX “I had an … interesting … conversation with a patient who was disappointed to find out our frames were not warranteed forever … because she really thought they should be.” — Susan L. Spencer, Council Eye Care, Williamsville, NY Related Topics:eyecare businesses in New York click to Comment(Comment) Up Next A Patient Insists These Are Not Her Glasses and Someone Switched Them! Don't Miss A Job for the Tech? INVISION Staff Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected]. Advertisement SPONSORED VIDEO SPONSORED BY ESSILOR Ray-Ban® Authentic Introducing the perfect match of Ray-Ban's legendary style and Essilor's Expertise in sight. Click here for more information. You may like What Do You Get When You Have An Indecisive Germaphobe? Purell Hell That Daylight Savings Time Will Get a Few Every Time Tricks, Treats and Bumps on the Head Promoted Headlines Ray-Ban® Authentic Essilor Get More with Essilor Essilor 360° SUPPORT. 365 DAYS A YEAR. Essilor Advertisement Latest Trending Videos Press Releases2 days ago AOA Free Webinar on Student Loan Refinancing Press Releases2 days ago ABB Optical Group Announces Winners of Optometry Student Challenge Press Releases2 days ago IDOC Welcomes Three New Executive Board Members Press Releases2 days ago Healthy Eyes Advantage Announces Strategic Partnership with the Opticians Association of America True Tales3 days ago What Do You Get When You Have An Indecisive Germaphobe? Purell Hell America's Finest 2019 Entries3 weeks ago America’s Finest: Before You Start America's Finest 2019 Entries3 weeks ago America’s Finest: Get Your Contest Entry in Great Shape America's Finest 2019 Entries3 weeks ago America’s Finest: Basic Info and Stats America's Finest 2019 Entries3 weeks ago America’s Finest: You Gotta Stand Out from the Crowd America's Finest 2019 Entries3 weeks ago America’s Finest: Photos Really Are Worth at Least a Thousand Words Sponsored Content6 days ago Ray-Ban® Authentic Sponsored Content2 weeks ago Get More with Essilor Sponsored Content2 months ago Perform Refraction from Anywhere with RDx Headlines3 months ago Video: Florida Man Invents Robot to Place Contact Lenses Headlines3 months ago Video: Some Retailers Board Up Due to Election Unrest Fears Advertisement SubscribeBULLETINS Get the most important news and business ideas for eyecare professionals every weekday from INVISION. Advertisement Most Popular Headlines5 days ago Ophthalmologist Convicted of Fraud Could Receive Pardon from Trump Headlines1 week ago Eyecare Center Offers Free Laser Surgery for NFL Referee After Controversial Call Headlines4 days ago Ace Vision Raises $13.3M to Fund Laser Therapy Development Press Releases5 days ago Pacific Vision Surgery Center Opens Doors to Bay Area Community Press Releases6 days ago 2020 Holiday Sales Grew 8% Despite Pandemic, NRF Reports Press Releases1 week ago ReFocus Eye Health Partners with Eye Center of Southern Connecticut Press Releases4 days ago Keplr Vision Continues Growth with 40 New Partnerships in 2020 Press Releases4 days ago Vision Council Announces ‘Open Your Eyes’ Scholarship Program and Virtual Auction