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True Tales

Because We All Know the Lenses Just Sit There Doing Nothing

2 warranty “True Tales” we can all relate to.

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  • “We have customers who expect lifetime warranties on lenses because “they just sit in a frame and do nothing.” We now give our competitors’ business cards to these patients. — BJ Chambers, Carrera Optical, McQueeney, TX
  • “I had an … interesting … conversation with a patient who was disappointed to find out our frames were not warranteed forever … because she really thought they should be.” — Susan L. Spencer, Council Eye Care, Williamsville, NY

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected].

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SPONSORED BY REICHERT

When You’re Passionate About Eye Care, the Right Technology Matters

Lisa Genovese, O.D., strives to give her patients the very best. At Insight Eye Care’s multiple locations, Dr. Genovese provides optimal care for her patients using the Reichert® Phoroptor® VRx Digital Refraction System. In this second Practice Profile Video from Reichert’s “Passionate About Eye Care” series, take a closer look and see how this eye care professional achieved a better work-life balance with equipment that’s designed and engineered in the U.S.A.

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