At Eyes on Chagrin in Cleveland, OH, customers have the option of perching on a counter stool at the business’s 15-foot-long bar and having frames brought to them. Says owner Kevin Kretch, “Customers can relax and enjoy a cup of coffee, soft drink, or even a cocktail while we ask a series of open-ended questions, where we get an understanding of the patient’s needs so we can turn our 3,000-frame inventory into a 10-12 frame selection created specifically for that customer. “