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ECPs Share the Hardware and Software They Can’t Live Without

From the simple to the high-tech, their favorites run the gamut.





What is your favorite piece of software you use regularly in your business? What’s your favorite piece of hardware?
  • Eyecloud Pro. — Bret Hunter, Sports Optical, Denver, CO
  • Recall sender. — BJ Chambers, Carrera Optical, McQueeney, TX
  • You mean besides our EMR? I would have to say my accounting software, Quicken. — Mark Perry, OD, Vision Health Institute, Orlando, FL
  • EHR = software. Canon MF267DW (printer) = hardware. — Tricia Jones, Bayview Optometrics, Mashpee MA
  • The online platforms to check insurances for eligibility. The label marker for price and UPC codes for the frames. — Danielle Doniver, Heritage Optical, Detroit, MI
  • Eyefinity and iPads on every desk and dispensing table. — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Not a favorite software, but hardware… the edger! — Pablo E Mercado, Highland Eye Boutique, Alpharetta, GA
  • I use Dropbox, Evernote and Slack extensively for business and personal productivity. — Scott Mann, OD, INVISION, Christiansburg VA
  • Hardware: Manual Lensometer (I’m old school). Software: Our DVI RX Wizard to send jobs. It rarely fails us! — Kim Hilgers, Akre & Clark Eyecare, New Ulm, MN
  • Weave has been amazing to use and rewarding to learn. Medmont E300 (corneal topographer) has been a dream for tracking OrthoK fits. — Jason Klepfisz, OD, Urban Eye Care, Phoenix, AZ
  • Frame tracer. — Chris Clark, Advanced Eye Care Optical Shoppe, Panama City, FL
  • My favorite hardware and software would be the Spectangle or Optikam on the iPad. — Scott Thielen, North Country Eye Care, West Lebanon, NH
  • Solution Reach with the text messaging system is our favorite form of communication with patients. Favorite hardware is probably the VisiOffice machine. Everyone loves to use it and watch optical use it. — Heather Aites, Family Vision Center, Westminster, CO
  • OfficeMate. — Melanie Jenkins, Spring Hill Eyecare, Spring Hill, TN
  • Crystal iCare tonometer. — Kathryn Collins, OD, Kissel Eye Care, Lititz, PA
  • I think my EMR is a solid piece of software and the Optos ultrawide retina imaging has been invaluable through the pandemic to get people in and out of the office faster. — Marc Ullman, OD, Academy Vision, Pine Beach, NJ
  • Software: Adobe Illustrator. Hardware: my CNC and now my new tumbler. — Kevin Count, Prentice Lab, Glenview, IL
  • Schedapple for patient scheduling, Weave for Google Reviews, Revolution for EHR, Topcon Retinal Camera. — Tom Brillante, OD, Decatur Eye Care, Decatur, GA
  • Adobe. If I didn’t have that technology, I would be lost. My SurfacePro notebook, it keeps be connected even when I don’t want to be! — Colby Spivey, Vision Center South, Dothan, AL
  • Weave! — Kristina Jordan, The Eye Site, Mishawaka, IN
  • Software: Eyecloud Pro. It makes my life easier from so many different aspects. Hardware: My favorite is my CNC for making frames. The most practical is definitely an edger though, it changes your business when you can speed up your turnaround time and control your finishing quality. — Travis LeFevre, Krystal Vision, Logan, UT
  • CrystalPM software and Weave for both hardware and software! — Gayle Bergthold, Bee Cave Vision Center, Bee Cave, TX
  • Software: Evernote. I use it to create procedures. Hardware: laptop. It makes life easier on the sales floor since our desktop is in the office. We also have an iPad we use, but the laptop is easier. — Star Taylor, Richens Eye Center, St George, UT
  • Desktop computer and PD ruler. — Ron Catterson, Clear View Optix, The Villages, FL
  • We like having RevConnect to automate routine communications with patients. It allows us to send appointment reminders, order pickup messages, and recall reminders. — Amina Ebrahim, OD, D Vision Eyecare, Allen, TX
  • Our EMR, Crystal PM, and our OCT. — Laura Miller, OD, Northwest Hills Eye Care, Austin, TX
  • Automated texting is our software. Hardware it has to be our OCTA. — Zachary Dirks, OD, St. Peter and Belle Plaine Eyecare Centers, Saint Peter, MN
  • Software? Canva. It’s my favorite because it’s fun, easy and helps me to break up less creative tasks throughout the day with something I really enjoy. Hardware? My Dymo label maker. Does that count? I’m addicted to that thing both at work and at home. — Tiffany Firer, Lifetime Eyecare, Jenison, MI
  • Compulink Eyecare Advantage on Dell Computers. — Robert M. Easton Jr. OD, FAAO, Oakland Park, FL
  • Software, tough call, love-hate relationship with most of them. Hardware? My Mac computer at home! — Deb Jaeger, Eye Center of the Dakotas, Bismarck, ND
  • Evernote and my Optivue Avanti OCT. — Ansel T. Johnson, OD, Vision Salon Eye Care Associates, Blue Island, IL
  • Office 365, Slack, Weave. — Betsy Brockett, Zionsville Eyecare, Zionsville, IN
  • Revolution EHR. Eidon Retinal Camera. — Robert Walters, Pearle Vision of Colorado Springs, Colorado Springs, CO
  • Software: Trello. Hardware: my cordless phone headset. — Diana Canto Sims, Buena Vista Optical, Chicago, IL
  • I like using Vision Web for my lens orders, there are never any issues and I can pull up archived jobs in a jiffy. Hardware would have to be my PD stick. — Sherry Berry, Ardmore Eye Care, Ardmore, PA
  • OfficeMate and the printer. — Dierdre Fogle, oD, Eyetopia Eyecare, Littleton, CO

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