An elderly client came in to pick up her eyeglasses — but she must have thought that we had a drive-thru service because she proceeded to plow her car through my storefront, barely missing a young family that was seated in our waiting room. We helped her into the store and seated her in our lab area. In the midst of the chaos that ensued with firefighters, EMTs and building inspectors crowded into my store, she looked at me and said, “Well, are you going to fit my eyeglasses or what?”
Kate Giroux, MacPherson Opticians, Arlington, VA
This article originally appeared in the October 2015 edition of INVISION.
Latest Fun Stories
- For This Ohio OD Food and Travel Keeps Him Sane and the Diet Starts Tomorrow
- Ouch! We Wish It Had Been a Booger
- What You Should Have Said to That Customer Who Complains about Reading Your Care Instructions
- 34 MORE Sad-But-True Things Patients Actually Said to Their Eye Doctors
- What You Really Wish You Could Say to that Client Who Won't. Get. Off. Their. Phone!
Hear What the Industry Thinks About the Ultimate Lens Package by Essilor
Eye care professionals, patients, and Essilor sales consultants shared their feedback on the Ultimate Lens Package. Watch to see why they believe the innovation behind the lens can make the difference for your practice and for your patients. For more information on the Ultimate Lens Package, contact an Essilor Sales Consultant or click here.