You only get upset because you care so much. Even when you love your job, there are bound to be a few things about it that...
It was a huge day for eye health awareness. June 27 was National Sunglasses Day — but if you use Facebook or Twitter, you probably already knew...
Bet you’ve heard some of these. If you stick around an ECP’s office long enough, you hear some pretty funny things. Sometimes patients crack genuinely hilarious...
DR. SCOTT LEE works for Atlantis Eyecare in Newport Beach. In his spare time, he plays the guitar, watches ice hockey, swing dances, and spends time with...
Down the years, tattoos have served to ward off evil, keep the gods happy, advertise tribal membership, generally show off — and occasionally as a form...
Tales so bizarre we couldn’t make them up ... Not that we’d want to.
A patient of mine comes in at closing time, 4 p.m. on Saturday. The lights are off and I’m literally walking out the door. She’s holding...
“There is no forever in eyewear.” To that customer who presented with a five-year-old pair of glasses that were beat to death. Asked how old they...
Julia GogoshaGogosha Optique, Los Angeles, CA If you haven’t heard of Julia Gogosha you probably need to get out more. An indie eyewear darling, she established Gogosha...
“Out! Out! Out!” To the patient who had tried on lots and lots of sample contact lenses. When I asked her what she was using to...
We had glass shelving in the front window and love to redecorate seasonally. People come through the optical just to see what the new displays look...
It’s nearly impossible to avoid politics these days. What’s your philosophy on discussing the current political environment with patients and customers? 7% It’s important to have...
“Florida does have phones and a simple call would have allowed us to take care of the problem.” To the high-plus patient who waited six months...
We have several clients, who I won’t name because they are well known. They are usually musicians and they come in high as a kite; they...
Legislation for medical marijuana is being explored in more and more states. What’s your stance on its use in the treatment of various eye conditions? 13%...
Blake Hutto, ODFamily Vision Care, Alma, GA Dr. Blake Hutto, co-owner of Family Vision Care in Alma, GA, originally founded in 1955, moved back to his hometown after...
I had a bad Yelp review that said that I was “offal” — an obvious typo. But it brought in a few foodie patients who thought...
A Game of Optical Snakes & Ladders Running an eyecare business isn’t all fun and games … until now! Every day you experience ups and downs,...
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