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Great Customer Service Starts With Taking Great Care of Your Staff




Great Customer Service Starts With Taking Great Care of Your Staff

Take care of your people and they’ll take care of your customers. People work for people! As the business grows it’s important to grow the team personally and professionally. At The UnOptical, we provide online and hands-on training. We pay for ABO certification and licenses. The business pays toward health and dental. We provide vacation and sick leave. There are incentive programs when we reach weekly and monthly goals. Associates receive bonuses on service levels. And they get as much free eyewear as the reps give, plus a free pair of whatever we carry. It takes a village to drive a business. James Wojcicki, The Unoptical, San Diego, CA



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