Connect with us

Manager's To-Do

Helping Staff Help You and More Manager’s To-Dos for March

Plus tips for making the most of the upcoming Vision Expo.

mm

Published

on

Mar. 4-9

BUYING Start your prep for Vision Expo East (Mar 22-24) by plotting out your class schedule. Leave large blocks of time between classes for meetings with reps, beginning with those of lines you don’t currently carry.

FINANCE April 15, a.k.a. Tax Day, will be here before we know it. This one promises to be a particularly busy one as businesses make adjustments to reflect last year’s new rules and deductions, let alone the chaos caused by the shutdown.

Podcast: More Ways to Motivate Your Own Eyecare Business Team
INVISION Podcast

Podcast: More Ways to Motivate Your Own Eyecare Business Team

Podcast: Why Can’t We All Just Get Along?
INVISION Podcast

Podcast: Why Can’t We All Just Get Along?

Podcast: Try Not to Blink Talks About the Business of Cannabis, and Its Role in Modern Healthcare
Try Not to Blink

Podcast: Try Not to Blink Talks About the Business of Cannabis, and Its Role in Modern Healthcare

Mar. 11-16

OPERATIONS Even a simple reconfiguration of space can reduce the time employees spend handing off files and make their work easier and more productive. And often the best place to start the search for greater efficiency is with the staff themselves; they know where time and resources are being wasted. Be sure to ask them for their input at the next weekly meeting.

TECHNOLOGY Brands have probably never been more powerful and even if you don’t carry them, or begrudge that power, you need to ensure your SEO terms cater to anyone in your market needing “adjustments,” “repairs,” “emergency services” or upgrades for their “Ray-Ban,” “Oakley,” or “Maui Jim” frames.

Advertisement
Mar. 18-23

MERCHANDISING Do you know your store’s merchandising hot spots – the places where frames sell best? Are the frames with the best margins in those positions? The impact of getting the alignment right can be dramatic, says Mick Kling, OD, winner of our 2017 America’s Finest Optical Retailer. If you’re not sure, get busy!

INTERIOR DESIGN Some recent studies found workers who glimpse a tree or two are happier and more productive; in one analysis of a university building in Oregon, workers on the greenery-facing side took 19 percent fewer sick days. It has to do with how we evolved to function best in nature-rich settings. If you can’t knock a wall out to provide a view, buy a few potted plants to place around your sales floor.

Mar. 25-30

MARKETING Make contact with other small businesses to see if they are interested in some reciprocal social media action via Instagram Highlights like Florists That Inspire Us and Drool-Worthy Bakers.

STAFF Losing a key staff member can cause chaos if nobody has been trained to take over their tasks. Assign back-ups and roll out a schedule for learning all those mundane but crucial jobs like ordering supplies, invoicing, calibrating the tracer … and so on.

Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

Advertisement

SPONSORED VIDEO

SPONSORED BY ALTERNATIVE AND PLAN B EYEWEAR

Nano Vista—The Quintessential Line for Kids

With 350 SKUs, the Nano Vista line from Alternative and Plan B Eyewear has something for every youngster. Check it out (including a neat, new line extension with GPS tracking)! For more information, contact the company directly: customerservice@alternativeeyes.com or call (888) 399-7742.

Promoted Headlines

Calendar

Take a Cue from the Top 40 Format and and More May Events

And don’t forget it’s a month devoted to Healthy Vision.

mm

Published

on

Todd Storz

8 If you doubt the power of your best-sellers, consider the origins of the Top 40. Todd Storz, who was born on this day 95 years ago, had a radio station in Omaha. He saw patrons at his local bar playing the same songs on the jukebox they’d just aired during his shift — over and over again. The format Storz devised is why you heard My Sharona three times an hour in 1979. The same turn-and-earn principle governs the operations of 7-11. Today, whistle My Sharona in honor of Storz’s discovery, and run a turn/earn analysis of your inventory.

1 Healthy Vision Month was born out of the sad fact that millions of people living in the U.S. have undetected vision problems, eye diseases and conditions. Join the campaign to raise awareness in your community.

3 National Two Different Colored Shoes Day is held to celebrate diversity. Put an inclusive foot forward: Go two-tone. (Or, in the same spirit, if you’d rather celebrate heterochromia, National Different Colored Eyes Day is observed July 12.)

12 The Birthdate Of Buddha is a perfect time to reflect on one of his significant lessons: Focus on what’s important and on what works and let go of the rest. This applies to advice offered by mentors and staff, the work practices you use now and what you read in INVISION. Invite input, keep an open mind, and then declutter.

Continue Reading

Manager's To-Do

A Little Staff Research Project and More Manager’s To-Dos for May

A seasonal slowdown is often imminent for many of you, here are some business project suggestions to fill the time.

mm

Published

on

May 5-11

MARKETING Send out Mother’s Day promotional email. Why shouldn’t Mom get new eyewear, sunwear, readers, computer glasses, LASIK or low-vision services this year? (Promise free gift-wrapping as well. Sons and husbands — and probably some daughters — would love the help with that!)

INVENTORY  Make this hot season a big one. Kick it off with “Pre-summer sales event” to show off all the new frames you scored at VEE.

May 12-18

OUTREACH  Farmers’ markets are a great way to get out in the community, meet new people, promote the eye health message and just get out of the store on a few weekends this summer. Investigate what it would take to get a stand.

SALES  Assign staff a research project to find talking points for their favorite brands, such as J.F. Rey’s carbon wood treatments or ic! Berlin’s screwless hinge. Ask them to come up with four bullet points for each brand that they can share at the next weekly meeting.

May 19-25

GENERAL  Print business cards for your team that include your office’s Facebook, Instagram, website, and other social media outlets. Hand one out any time you ask a satisfied customer for a referral.

OPERATIONS  Slow season is on the way for many ECPs. Start thinking about some minor “re-model” projects you could implement. An extra exam lane, revamp your website, spruce up the exterior.

May 26-June 1

MARKETING  Assemble “optical travel kits” that your clients can take with them as they head to the beach, lakes or mountains over the next few months. The kits could include inexpensive plano polarized suns with a soft case/cleaning cloth and spray, or for contact wearers, a travel lens case with a mirror.

PLANNING  If you typically take your annual vacation in July, why not shake things up a bit and opt for vacation in late August this year? Who knows what your community’s eyecare needs are like in July if you’ve never really been present?

Continue Reading

Calendar

Channel Your Inner Pamela Anderson and More April Events

It’s a month devoted to administrators and women and we have some ideas to help you celebrate.

mm

Published

on

23 A HUGE date in history. Not only is it the 30th anniversary of the premiere of the most watched TV show ever – Baywatch – but it’s also the date on which both Miguel de Cervantes (author of the second-most-read book in history, Don Quixote) and William Shakespeare (author of several notable titles) died (1605, 1616 respectively). If you can tie together red bathing suits, tilting at windmills and midsummer nights in a marketing campaign, you also deserve to go down in history.

1 WOMEN’S EYE HEALTH AND SAFETY AWARENESS MONTH. According to Prevent Blindness, women make up 63 percent of the blind and 62 percent of the visually impaired. This month, get involved in the effort to educate women about the special risks they face.

22 EARTH DAY. Look into carrying more products that “give back.” Lucky for you we’ll have an entire feature devoted to Eco-Friendly frames in our April issue. Stay tuned if you need pointers.

25 Google “secretary” and you’ll get an image of a woman wearing glasses. It’s a tacky stereotype with a kernel of truth in it — many office workers wear glasses. On ADMINISTRATIVE PROFESSIONALS DAY give thought to what special corporate package you could offer that office park around the corner.

Continue Reading

Advertisement

Advertisement

Advertisement

Most Popular