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If You Don’t Have a Mobile Marketing Strategy You are Missing Out

Using targeted and effective approaches, you can provide your patients with information and services right at their fingertips.

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SMARTPHONES ARE NO longer just communication tools — they’re personal hubs for everything from shopping to managing our health.

Studies show that 60% of global web traffic and 92% of internet users access the web via a mobile phone. This shift in behavior shows the critical need for a mobile marketing strategy in your eyecare practice. Using targeted approaches, you can provide patients with information and services right at their fingertips.

A few strategies to help you get started:

Responsive Website Design & SEO: Ensuring your website is mobile-friendly is no longer an option — it’s a necessity. Your website is the cornerstone of your online presence, and a well-designed, mobile-responsive, and optimized website is crucial for reaching patients and keeping them engaged.

Text Message Campaigns: Text message marketing (SMS) can be incredibly effective for appointment reminders, promotional offers, and updates on new services. Keep messages concise and informative and include a clear call to action to make maximum impact.

Social Media Advertising: Social platforms are predominantly accessed via mobile devices. Create engaging content using eye-catching visuals, short videos, and informative posts to educate and engage your patient base. Take it further by targeting demographics to reach potential patients in your area.

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App-Based Marketing: Developing an app for your practice or running ads on popular health apps can increase visibility and convenience for your patients. Creating a branded app that offers appointment scheduling, prescription refills, eyecare tips, and educational resources can be invaluable for your current patients and help attract new ones.

Content, Content, Content: The content you share through mobile marketing channels should be informative, engaging, and relevant to your patients’ needs. Here are some ideas:

  • Eye Health Tips and Information. Positioning yourself as an expert in eyecare builds trust with your audience and empowers your patients. Consider sharing posts about common eye conditions, digital eye strain prevention, healthy vision habits, and fun facts.
  • Educational Videos. Create short videos showing proper contact lens care, explaining eye exams, or showing new technologies that can be shared on your site, socials, and email newsletters to keep patients informed and engaged.
  • Practice Updates and Announcements. Inform patients about new services, staff additions, or upcoming events. Encourage them to ask questions, leave reviews, or share their experiences at your practice.
  • Promotions and Special Offers. These are a great way to attract new patients and retain existing ones. Use email newsletters, social media, or your practice website to advertise discounts on services or products. Consider special offers like seasonal dry eye packages, discounts on products, or referral rewards to incentivize patients to spread the word.
  • The future of eyecare is mobile. As technology continues to evolve, so will opportunities for improved communication and patient engagement. Implementing a mobile marketing strategy connects you with your patients, fostering stronger relationships and practice growth.
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