Several years ago, I was working at this practice where this guy, sketchy as can be, comes in with an outside Rx, and pays for his glasses in cash. We call him to let him know they were ready, but his phone number was no longer in service. He reappears several months later asking if he had purchased glasses from us. We dispense them, and he comes back several days later saying that he can’t see out of them. I told him that he needed to go back to the prescribing doctor to see what the issue with the Rx may be, and he says, “Maybe it has to do with me smoking crack on the day I had my exam.” I couldn’t help myself and told him, “You need to lay off of the drugs, dude.” He nodded, and left. Never saw him again. — Pablo E. Mercado, Optima Eyecare, Alpharetta, GA