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Karoo

One world, one brand, one price: Shop thinks globally, sells locally.

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Karoo, Atlanta, GA

OWNERS: Dr. Gavin Cohen and Mark Meyberg; OPENED: 2015; DESIGNERS: Cohen and Meyberg, with Square Feet Studio; URL: gokaroo.com; EMPLOYEES: 1 full-time OD plus 4 full-time employees and 1 part-time employee; AREA: 2,500; TOP BRANDS: Karoo; FACEBOOK: facebook.com/karoo.lifewideopen/; INSTAGRAM: instagram.com/go_karoo/


ON FIRST GLANCE, people who step into Karoo might think they’ve entered an adventure travel store — or even a luxury wilderness outpost. Reclaimed wood and African scenes cover the walls. Maps and compasses dot the tables, and there’s talk of passports. But eyeglasses delicately hanging from the ceiling and artfully lined atop shelves eventually bring things into focus at this new Atlanta optical destination.

Karoo takes its name from a semidesert region of South Africa, which is fitting since that nation is the homeland of Karoo owners Mark Meyberg and Dr. Gavin Cohen. Working with full-time, in-house optometrist Dr. Lina Barry, they’re creating an optical oasis that stands apart with its blend of affordable, one-of-a-kind eyewear and special attention to eye health.

Like Warby Parker, Karoo has strong lifestyle branding and sells only its own line of eyewear. But unlike the Internet giant, Karoo is strongly rooted in one physical location (for now, anyway), and a manifesto on its website makes it clear that vision health comes first here: “We believe in face-to-face meetings,” it says. “That’s why we want you to come into the office and experience what we can do for your eye health in person.”

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At $69 for an eye exam (Optomap retinal scan included), easy online exam booking and all single-vision complete pairs priced at $149, who’s to argue? Of course, at that price point, many customers are apt to want more than one pair, so Karoo makes that easy, too. Once customers come in for the exam and initial eyewear consultation, they’re eligible for a Karoo Passport — an insider’s ticket to shop and order more styles online.

The passport is a brilliant means of encouraging multiple pair sales and accommodating people’s desire to shop online. But given Karoo’s location in the up-and-coming Ponce City Market, customers may well seek return trips to check out the selection in person. The market complex in a former Sears, Roebuck & Co. building in Atlanta’s Old Fourth Ward is filling up fast with chic neighbors that range from national chains like Lululemon and Williams-Sonoma to local and regional indie retailers, plus two dozen restaurants, bars and snack shops. It’s certainly a hot place to “See and Be Seen,” which is one of Karoo’s taglines.

The other motto is “Life Wide Open,” a phrase intended to instill the thrill of adventure, the search for beauty and a promise not to settle for anything but the best. Meyberg and Cohen worked with Square Feet Studio of Atlanta to design a space that captures this attitude, as well as the lure of the desert region that inspired the Karoo brand.

Well-worn leathered seating invites people to relax amid vintage accessories like authentic binoculars and travel cases. A custom table has steel legs that resemble those of an African elephant. The branding extends to custom eyewear cases made of cork, and to a logo that incorporates both an elephant and the small hills — called koppie — that rise up from the African plains. Even the orange motif pays homage to the Karoo’s arid landscapes.

Cohen and Meyberg, who have more than 40 years of optometry experience between them, designed Karoo as a place to get eye exams with state-of-the-art equipment and an on-site lab. “Our goal is to inform patients and customers about glasses and eye health — to be a full-fledged practice,” Cohen says.

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Once the eye exam is complete, customers can take a trek through Karoo to hunt for the perfect pair of frames, with colorful styles to fit every taste and face, all curated and created by Meyberg and Cohen, and all bearing the Karoo brand.

And the Karoo brand is the only line the store sells. “Being in the industry for so long, we knew what people want,” Meyberg says. There was never even a thought to carrying other lines, he adds. “We’re totally independent. No one is telling us what to do.”

But the house line runs deep, with frames for every flavor of geek chic. (From the website: “Nerd out in your Karoos. We definitely nerded out creating them.”) Styles are named for the exotic animals of South Africa, including kudu, bateleur and oryx.

And although browsing is welcome, help is always nearby. “Our associates have great instincts on what would look great on people,” Meyberg says. “We prefer to have staff who have optical experience, not just salespeople.” Karoo has sales reps in the community at large, too, with a corps of Brand Ambassadors giving Karoo good word-of-eye exposure all around Atlanta.

With Karoo on target to hit its first-year sales projections, Cohen says expansion is “just a matter of time.” He notes that they’ve had interest from doctors in other states who have multiple locations and may want to bring Karoo to their market. “I always thought price, quality and service could never exist together,” he adds. “That’s what’s so cool. We have all three.”

PHOTO GALLERY (5 IMAGES)

Five Cool Things About Karoo

1. NO MATTER HOW COLORFUL OR EXOTIC. Every single-vision pair of glasses is $149. (Polarized Rx sunglasses cost $249 and progressives cost $299.) All pairs also come complete with AR and scratch coatings plus a one-year, “no questions asked” warranty on the lenses.

2. YES, IT’S A SMALL WORLD. Even though Mark Meyberg and Dr. Gavin Cohen are both from South Africa and had worked in the optical industry there, neither had met the other until they came to the Atlanta area and eventually got into business together.

3. LOCAL LOVE. Although Karoo has expansion aims, “We want to be known as local to the Atlanta market,” Meyberg says. “It’s our birthplace. We’re Atlanta boys, even though we don’t sound like it.” The Karoo Brand Ambassadors program is another way the brand enhances its local ties.

4. KAROO ACCEPTS MANY INSURANCE PLANS. But most customers are private-pay — not surprising, given the reasonable price points.

5. TIME FOR YOUR CLOSE-UP. Karoo found an ace copywriter for its website. For example: “Our in-house optometrist, Dr. Barry, will begin your exam with both an evaluation of your prescription measurements and a picture of your retina. Don’t worry; she’ll make sure to get its good side!”

Fine Story: Ambassadors

The theme of exploration and adventure stretches to select Karoo customers known as Brand Ambassadors, who represent for the new line by wearing their Karoo frames with pride as they move about their high-profile lives in Atlanta. Ambassadors include local radio personality Mara Davis, marketing guru Bill Kaelin and other entrepreneurs and leaders in the travel and social media realms.

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America's Finest

Want 15 Years of Growth While Keeping Your Team Close and Building the Optical of Your Dreams? This Tennessee Practice Can Show You How

They knew if they treated patients right, the business would succeed.

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Spring Hill Eyecare, Spring Hill, TN

OWNER: Rob Szeliga, OD; URL:springhilleyecare.com; FOUNDED: 2005; YEAR OPENED FEATURED LOCATION: 2018; ARCHITECT AND DESIGN FIRMS: Rob Stensland, Optometric Architects (architect); Amy LeAnn Szeliga (interior designer); EMPLOYEES: 13 full-time, 4 part-time; AREA: 8,300 sq. ft.; TOP BRANDS: Dailies Total 1/Multifocals, Kate Spade, Costa, Shamir, neurolens; FACEBOOK: facebook.com/springhilleyecare; INSTAGRAM: instagram.com/springhilleyecare; BUILDOUT COST: $1.6 million


ROB SZELIGA MOVED to Spring Hill, TN, about 30 miles south of Nashville, with his family as a teenager in 1993. They were in the vanguard of an influx that has seen the population grow from 1,200 to over 40,000. He graduated from Southern College of Optometry (SCO) in 2005 and opened Spring Hill Eyecare “ice cold.” He and his wife Amy had a clear idea of what they wanted the business to be: a practice that offers the total package and only refers when surgery is needed. “I spent 100 percent of my time and energy growing my practice — not filling in elsewhere,” he recalls. “Luckily, I had strong support — a wife teaching elementary school and my mom and two sisters as my first employees. We knew that if we treated patients right, the practice would grow.” They started with 1,200 square feet, their newborn son Jackson literally growing up in the office. “My second lane didn’t have a phoropter, it had a crib,” says Szeliga. By their 10th anniversary they already had one major expansion under their belt and needed another.

Spring Hill Eyecare owner Rob Szeliga OD with his wife Amy and family.

The Szeliga’s found their dream location in a vacant 1870 farmhouse, but the structure would require demolition if it was going to work. “Without the proper approach, this would not be well received in a community growing as fast as Spring Hill, and quickly losing its small-town charm,” recalls Szeliga. They posted a letter on their blog explaining their plans, and this honest approach elicited overwhelmingly positive feedback online.
In the months before the house and barns were demolished, Szeliga would leave work, change clothes and get busy reclaiming their great features, including 11 fireplace mantles, original barnwood/beadboard, old doors (now frame boards), giant parlor doors, live edge maple breakroom tables milled from original trees, wavy glass muntin windows, and a cast-iron tub flower bed. The new building’s layout centered around preserving a giant, centuries-old oak tree.

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The juxtaposition of the salvaged fixtures and curios with the practice’s modern equipment lends a unique vibe to the exam rooms, each of which has a theme, including “garage” (the practice’s logo painted on a 1940s truck door) and “music” (with 100-year-old instruments) to name just two. Spring Hill Eyecare’s dry eye treatment center is called The Greenhouse after the one on the original property. “You go in the room with dry eyes facing old rusty tools,” says Szeliga. “When you get up from the massaging chair your view is of lush plants and flowers; you leave refreshed.”

Catering to the town’s expanding demographic, the team sees everyone from InfantSEE babies to geriatric patients. Among its numerous specialty facilities is a 900-sq-ft. sports vision/vision therapy center.
Szeliga used to spend about $400 a month on newspaper ads, but he says that all changed when, for a one-time fee of that same amount, he hired a patient to install a marquee sign under the practice’s street sign. “When the sign is not describing an upcoming event, we try to keep it full of puns or statements about pop culture, particularly eye-related ones.” He says simply keeping this sign funny and relevant generates enough community feedback and new patients that he doesn’t bother much with traditional marketing anymore.

Word of mouth is Spring Hill Eyecare’s other main form of advertising, much of it generated by creatively cultivating ties with the community through charitable and other events.  Examples include Kids’ Day and a Pre-Parade Hot Chocolate Party every year before the Christmas parade. “We even begged to get the parade path extended to go by our new location to keep this tradition,” Szeliga says. Spring Hill Eyecare sponsors many schools, teams and causes, but they also enjoy creating their own charitable events, like their “Give A Gobbler” Thanksgiving turkey campaign. The team “gobbles” loudly for donations. “For larger donations even our doctors gobble!”

One of the foundation cornerstones of the 1870s farmhouse that once stood on the site is displayed in the optical.

Szeliga says that while there are ECPs with flashier sites, he’s proud of the genuine feel he’s achieved with Spring Hill Eyecare’s online presence. “Too many websites have just generic stock photos … Our most popular posts are those involving personal photos or stories about myself, my family and my team.”

He credits the trust he has established with his prized team for much of Spring Hill Eyecare’s success. And it’s a quality he repays handsomely. A believer in continuing education, he has taken his team to the state optometry meeting for the last 10 years and to IDOC’s Orlando meeting the last five. But it’s not all work and study. “For our 2018 Christmas party I rented a Hummer limo for a Christmas lights tour and created a jigsaw puzzle to reveal clues about their Christmas gift: a four-night cruise to the Bahamas to celebrate an excellent 2018,” he says.

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Crucially, through all the rapid growth, the practice has never lost the close-knit feel of the early days. “While I no longer have family working at my office,” says Szeliga, “we’ve been able to keep the family atmosphere for 13 years.”

PHOTO GALLERY (26 IMAGES)

 

Five Cool Things About Spring Hill Eyecare

1. TV STARS. Szeliga’s repurposing of the old farmhouse that once stood on the site of the practice was featured in DIY Network’s Nashville Flipped series.

2. GOOGLE TOUR. Its website features a Google virtual tour: the photographers liked the building so much they shot extra rooms in exchange for being able to feature them on their website.

3. NEVER LEAVING. The coffee bar has two TVs, charging stations, customized coloring books for grownups, mini-fridge and a Keurig coffeemaker.

4. ACCOLADES GALORE. Office manager Melanie Jenkins was named Tennessee Paraoptometric of the year in 2018, SECO Paraoptometric of the year in 2019 and AOA Paraoptometric of the year in 2019.

5. WALKING ADS. At a community event this year staff had low-cost suns made with their logo and a sticker: “Redeem for $25 off a pair of sunglasses.” Only a few people did, but “others [wore] them around town,” says Szeliga. Next year’s target: high school marching bands.

WHAT THE JUDGES SAID

  • Outstanding community engagement throughout the planning and construction of their new location. Honoring the legacy of the former structure by incorporating materials and elements is a testament to their respect and concern for the community they serve. Nathan Troxell, PPG, Monroeville, PA
  • Spring Hill Eyecare has built an optical business that’s people- and purpose-focused, and they’ve fostered a growing business by organically growing their practice, while remaining true to providing quality eyecare in a welcoming environment. Stirling Barrett, KREWE, New Orleans, LA
  • The space is bonkers! Overall one of our faves! Leigh and Todd Rogers Berberian, Todd Rogers Eyewear, Andover, MA
  • The focus on local, independent optometry is evident across all aspects of the business. The website shines. It is easy to maneuver, has all the info one would be looking for and the imagery is great. I felt like I knew the practice and the doctor after visiting. The themed exam rooms are also a great idea as they create a relaxed, eclectic environment for their high-tech functions. Beverly Suliteanu, Westgroupe, Ville St-Laurent, Québec, Canada

 

Fine Story

Beneath a window in Spring Hill Eyecare’s optical, customers will find a hefty, timeworn, earth-stained rock that, while adding natural charm, clearly bears the marks of human shaping. It was one of the foundation cornerstones of the 1870 farmhouse that once stood on the site. The stone was hand-cut in the 1860s. Says Szeliga, “Opening my practice cold was a lot like the process of forming this hand-cut stone. It took patience — and patients! Like the old house, we started with a strong foundation that was built on two pearls I learned early: ‘What’s good for the patient is good for the practice,’ and ‘See everything we do from the patient’s point of view.’ Trends and tech are constantly changing…but we continually grow based on our strong foundation.”

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America's Finest

A Simple Formula Keeps This Vancouver Optical Growing After 40 Years

They created a safe space for self-expression.

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The Optical Boutique, Vancouver, British Columbia

OWNER: Sue Randhawa; URL:theopticalboutique.com ; FOUNDED: 1979; EMPLOYEES: 2 full-time, 1 part-time ; AREA: 1,000 sq. ft.; TOP BRANDS: Anne et Valentin, Theo, Jacques Marie Mage, Face á Face, LPLR ; FACEBOOK: facebook.com/theopticalboutique; INSTAGRAM: instagram.com/theopticalboutique


Randhawa enjoys the juxtaposition of antique or vintage aesthetics and The Optical Boutique’s fashion-forward frames.

THE OPTICAL BOUTIQUE was founded in 1979 and quickly became a key destination for eyewear connoisseurs in Vancouver. Sue Randhawa worked alongside the original owners for 15 years before purchasing the business in 2007. Having already built a rapport with the clientele, she opted for a minor update rather than a wholesale reinvention. But that would soon be forced upon her when the building management unexpectedly invoked a clause in the lease that allowed them to tear the site down for a complete rebuild. “What began as an unfortunate circumstance evolved into an awesome opportunity. I was involved in the entire design process [of the new store]. It was amazing to be able to see my vision for the space become a reality.”

The Optical Boutique is unmistakably the expression of a personality, rather than the sleek product of a design consultancy. Frames reside in antique draws, set off by vintage signage; they’re draped over old books with cracked spines and perched atop ancient typewriters. Randhawa’s touch is evident in large features like the store’s brick accent wall, its display cabinets, and the antiques she collects during frame-buying trips. She particularly enjoys the juxtaposition of antique or vintage aesthetics and The Optical Boutique’s fashion-forward frames.

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Randhawa tries to travel at least twice a year to European shows for buying and chooses selections with her diverse clientele in mind. “I choose collections that are handmade, unique, colorful, and whenever possible logo-free.”

The store is located in Kerrisdale, a “tight-knit” community, in Randhawa’s words, on Vancouver’s West Side that skews to the older and wealthier, though The Optical Boutique has established a city-wide reputation and is drawing a growing number of people from other demographics and neighborhoods thanks to its well-tended online presence. “Our average client is around 60-70 years old and is anything but typical. One of the things we hear often in the store is how diverse our collection is,” she says. “We often have clients in the neighborhood who come in with their friends to get a minor adjustment and end up staying to visit and browse.”

The team at The Optical Boutique strives for a nurturing environment. “We encourage positive self-talk, as the majority of people, when confronted with a mirror, become their own biggest critic. This type of service does not go unnoticed as we receive numerous recommendations based on the experience we provide.” So numerous, in fact, that Randhawa doesn’t really bother with traditional marketing. “We have spent 40 years sticking to our simple business model — to sell quality products at a reasonable price and focus on providing the best customer service possible,” she says. “It speaks volumes to us that we get most of our new clients from them seeing and loving our eyewear on existing clients and being referred in to us.”

Having said that, she does have a strong presence on social media. “I really do try to follow a posting schedule, but I find that my organic posts, the ones that I share because I like something about the image, seem to resonate more.” The store’s Facebook and Instagram accounts reflect Randhawa’s deep engagement with the local fashion scene. “The images I post illustrate the way we work; each person is different and has their own fashion journey. I like to show other women they can have fun with their eyewear.”

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Randhawa credits her staff of “unique and complementary individuals. Each has their own perspective, style, taste, and personality. I love that we all bring different strengths to the table. Some days it feels like we spend more time laughing than working.”

It says a lot about Randhawa’s achievement at The Optical Boutique that to her, entering the store “feels like coming home. I have had clients tell me it feels more like visiting a friend than an optical store. This is a place where clients become friends and people feel safe to express themselves.”

PHOTO GALLERY (13 IMAGES)

Five Cool Things About The Optical Boutique

1. MATCH MAKER. Randhawa has relationships with all of Vancouver’s major lens manufacturers “so we have the diversity to find the right lens on an individual basis.”

2. FASHION FIXTURE. The team are regulars at Vancouver Fashion Week. “I love seeing the designers’ concepts come to life. It’s so much fun to be a part of their journey and to collaborate with them.”

3. INFLUENCER. @theopticalboutique was voted one of the “Top 25 Vancouver Fashion Instagram accounts to follow” by a local online newspaper.

4. DOOR-TO-DOOR. Randhawa makes house calls. Sometimes with a small collection of frames to do a complete fit in the home, other times just to say hi. “It’s a lovely interlude in my day.”

5. GIVING BACK. Every year the business provides a scholarship to an emerging designer or student who shows at Fashion Week.

WHAT THE JUDGES SAID

  • Sue’s love of fashion and eyewear is evident; but what strikes me even more is her desire to help patients discover their personal style: “Each person is different and has their own fashion journey.” Nathan Troxell, PPG, Monroeville, PA
  • Sue’s passion and enthusiasm for quality, individuality and culture clearly translate into a unique story with a strong dose of personality — all with a distinct point of view. Stirling Barrett, KREWE, New Orleans, LA
  • There are some awesomely creative things about this shop — and the social media looks as slick and cool as the website. Leigh and Todd Rogers Berberian, Todd Rogers Eyewear, Andover, MA
  • The best marketing tool The Optical Boutique has is Sue. Her active involvement in the local fashion scene and her unique and eclectic style provide amazing PR that cannot be bought. Beverly Suliteanu, Westgroupe, Ville St-Laurent, Québec, Canada

 

Fine Story

Randhawa and her team have worked hard to disabuse their clientele of the idea that they have to match their eyewear to their clothes. “For so long people have been worried that their new glasses won’t ‘go’ with what they’ve got in their wardrobe, but this has to stop,” she says. “We try to educate each client that our goal is for the eyewear to be harmonious with their own coloring, and that means they won’t have to worry about matching it. In fact, sometimes having a contrasting color can be quite striking.” Randhawa tries to show through her own eyewear that glasses can be an excellent way to make a statement, add some color to a complexion, or even elevate an outfit. “I think what we’ve created at The Optical Boutique is a safe space for people to try to test their own boundaries and explore their inner creativity in a way they might not have even considered before,” she says.

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America's Finest

You’ll Be Amazed What This Minnesota Practice Did with 1,000 Sq. Ft.

Hint: A stunning optical, exam lane AND plans to put in an edger.

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Wink Family Eye Care of SLP, St. Louis Park, MN

OWNER: Dr. Roman Gerber; URL:winkfamilyeyecare.com ; FOUNDED: 2018 ; ARCHITECT FIRM: Bob Shaffer Foundation Architects; EMPLOYEES: 2 full-time ; AREA: 1,000 sq. ft.; TOP BRANDS: Ørgreen, Etnia Barcelona, MODO, Acuvue Oasys 1 Day, Fresh Day Sphere; FACEBOOK: facebook.com/winkslp; INSTAGRAM: instagram.com/wink_of_slp; YELP:yelp.com/biz/wink-family-eye-care-of-slp-saint-louis-park; BUILDOUT COST: $150K


Dr. Roman Gerber had wanted to open his own practice from the moment he graduated OD school in 2011. His dream came true in January 2018.

DR. ROMAN GERBER WANTED to cold-open a practice from the moment he graduated optometry school in 2011. Life circumstances and other opportunities kept that from happening for a few years, but by early 2017 he was scoping out potential locations for his own business in the South Minneapolis/St. Louis Park, MN area.

Things moved pretty quickly and the doors to Wink Family Eye Care of SLP opened on Jan. 15, 2018. Gerber began by seeing patients at Wink three half-days a week, while still working at his previous office; but before the year was out, Wink had gone from one to two full-time employees and was busy enough for Gerber to start working there full-time himself.

Gerber’s prime motivation for choosing the St. Louis Park neighborhood was because that was where his family first settled after immigrating from Russia when he was just 4 years old.

But as he took a closer look at the area, he was surprised at how much busier certain blocks were than others not that far away. The location he eventually settled on benefits from being in a mixed commercial and residential zone with Fresh Thyme and Trader Joe’s groceries nearby, a CVS pharmacy across the street and a busy Starbucks outlet just two doors down.

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Gerber estimates that about half of his patients are in the 20-39 age group, and they’re an important segment for Wink. “However, that still leaves half of our patient base as younger than 20, or 40 and older. We try to cater to everyone.” Figuring out the ways to cater to each group has been a learning experience, he says. “We understand that many of our Millennial/Gen Z patients may prefer to communicate through secure email/text so we try to accommodate that. Although some of our Gen X/Baby Boomer patients would prefer phone calls, it has been surprising to me how many of our patients from those generations also prefer text messages.”

The store’s décor and distinctive green color scheme were inherited from Wink’s partner business, Wink Family Eye Care in Chanhassen, MN, with a few embellishments. The store’s cool feel, sleek materials and careful, efficient use of space offer a lesson in how to make the most of a smaller space. Explains Gerber: “With our young hip demographic, we focused on a classier optical. The walls are lined with stinkwood and showcase our frame lines beautifully. We have a small, 1,000 square foot, flag-shaped space. We wanted to fit a pretest room, exam room, office, and future edger without sacrificing our optical. Our architect worked tirelessly to fit all of these components and to allow a natural flow.”

Eyewear is merchandised by brand, with Tracey Eggerstedt, Wink’s technician/paraoptometric/optician extraordinaire organizing and reorganizing constantly. Once again, it’s a constant learning curve: “It’s interesting to see where people look at glasses and which locations are ‘hot spots,’” Gerber says. He adds that the store’s online focus is primarily on building brand awareness. “We like to educate our patients while still showcasing our fun vibe.”

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Gerber strongly believes in listening to staff, treating them with respect, and empowering them. “Take care of your staff and they will take care of your patients,” he counsels. Before every eye exam, staff call on the patient’s medical and vision insurance to ensure there are no surprise bills. Eggerstedt focuses on pre-testing, frame styling, and learning everything about ocular health. “She enjoys being quirky with our patients and getting to know each one,” Gerber says. But all of the staff do a little bit of everything. “Kristin [Cannon] is our contact lens guru. She loves working with scleral lenses and doing difficult insertion and removal trainings.” The key to achieving great service, Gerber says, is to “treat every patient as if they were your family. We really try to empower patients and give them information to make the decisions for themselves. Everybody’s life is different and all we can do is educate our patients on all their options.”

PHOTO GALLERY (20 IMAGES)

Five Cool Things About Wink Family Eye Care of SLP

1. PARTNERS IN FINE. Wink Family Eye Care of SLP has a partner practice, Wink Family Eye Care in Chanhassen, MN, another America’s Finest Honorable Mention. They share staff, records and a website, but are run as separate businesses.

2. MEET & GREET. The Wink team are huge believers in networking and spend about five hours a week meeting other small businesses in the community, looking for ways to help each other out.

3. WILL TRAVEL. Gerber has made charity trips to Honduras, India, Mexico and Peru, and for two years helped build clinics in The Gambia, West Africa.

4. AWARD WINNING. Staff member Tracey Eggerstedt was named Paraoptometric of the Year in 2018 by the Minnesota Optometric Association.

5. EASY ON THE EYE. The store’s green color theme was chosen on the basis that the green wavelength of 555nm is the easiest for the rods in the retina to see.

WHAT THE JUDGES SAID

  • Great logo, clean marketing materials and excellent use of that eye-popping green. Very clean and “shoppable” store layout. Nathan Troxell, PPG, Monroeville, PA
  • Refreshing in its simplicity and direct messaging. A solidly cool business. Leigh and Todd Rogers Berberian, Todd Rogers Eyewear, Andover, MA
  • While they obviously take the medical side of their business very seriously, there is a quirky, fun side that is evident in their marketing materials and social media posts. I like the community involvement, both local and global. Beverly Suliteanu, Westgroupe, Ville St-Laurent, Québec, Canada

 

Fine Story

Wink Family Eye Care of SLP owner Dr. Roman Gerber’s approach to choosing the precise location for the practice was downright scientific. In early 2017, while looking for places in South Minneapolis and St. Louis Park, MN, he says, “We ran a geospatial analysis (a gathering, of imagery, GPS, satellite photography and historical data for specific geographic coordinates, i.e. a street address or postal code) on a few spaces that were available. We were aware the area was changing rapidly, but it was great to see whether our assumptions about traffic patterns were correct. For the most part they were.”

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