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True Tales

Luckily Surrogacy is Not a Job Requirement

The customer asked her, “Will you have my baby?” But it’s definitely not what you think.

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Last year, we had a long time patient come in, prop her elbows on the counter, and proceeded to tell me her eggs were getting old and she was worried if she would be able to have any more children. Then her face brightened, and she looked at me, and asked, “Have you ever considered being a surrogate? You would be great, you’re still so young and healthy.” Fortunately, our Employee Handbook does not list surrogacy under any of the job requirements. I politely declined the honor. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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True Tales

A California Doc’s Only Exception to the ‘No Dogs’ Rule

And no, it isn’t for service dogs.

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True tails! Our office policy is no pets, service dogs only. But there was one time we made an exception. A middle aged male patient arrived with his dog on a leash. He was talking very sweetly to his pet and bending over to pet him. As I approached him I looked down to greet the well-behaved animal. But behold, there was only a leash. This is when we implemented “the exception of the invisible dog.” — Dave Schultz, OD, Urban Optics, San Luis Obispo, CA

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True Tales

An Exception to the Cancellation Policy?

The no-show who showed …briefly.

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Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD

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True Tales

A Teen’s Mom is Angry the Store Is Out of Her Kid’s Third Frame

Maybe next time they should buy them in bulk.

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I got yelled at by a parent whose teenager broke his frame for the third time this year. Unfortunately, I didn’t have the frame in stock and would have to order it. I was thrashed and berated for not having the frame, and was told that I should keep “a few extra around here since you know my son breaks his glasses.” Yes, I know that. Especially since he just got the new frame off my board … four hours ago. — Elizabeth Reid, Vision Associates, Hayes, VA

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