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Ochsner Health and Podium Partner to Modernize Patient Experience

Ochsner Health will leverage Podium’s secure mobile message platform across Louisiana, Mississippi, and the Gulf South.

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(PRESS RELEASE) LEHI, UT — Podium, the leading patient messaging platform, and Ochsner Health announced a new partnership centered on enhancing the online review and feedback experience for patients. Ochsner Health will leverage Podium’s secure mobile message platform across Louisiana, Mississippi, and the Gulf South to increase convenience leveraging modern channels.

“At Podium we’re committed to improving overall patient engagement while also increasing operational excellence across large, complex health systems,” said Omar Nagji, SVP of Strategic Sales at Podium. “By combining our powerful HIPAA compliant online review, patient messaging and feedback products with Ochsner’s world-class organization, we are seeing a new chapter in modernizing the way healthcare systems engage.”

“Maintaining an open line of communication has been key to building successful consumer relationships. By integrating Podium into our post-visit communications, Ochsner is reimagining the way we connect with patients as consumers to align with the touchpoints that they use in their daily lives including secure mobile-based messaging and online reviews,” said Jennifer Bollinger, Senior Vice President of Consumer Strategy, Ochsner Health.

Ochsner Health patients will immediately be able to leverage this new functionality when they are invited to provide an online review. For more information, visit podium.com/healthcare To learn more about Ochsner Health, visit www.ochsner.org.

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