True TalesOuch! We Wish It Had Been a Booger The client said her motherly instinct kicked in, and she grabbed it. Published 12 months agoon May 31, 2018By INVISION Staff Invision June 2018 Issue Share Tweet I HAVE A NOSE RING and sometimes the post sticks out. I try and make sure it doesn’t because it looks like a booger. So, here I am measuring a lady for a PAL and she licks her thumb and tries to grab what she thinks is the booger. She yanks so hard, it pulls the stud through my nose! My eyes watered and my nose started to bleed. She said her motherly instinct kicked in and she just did it. – Cas Flores, Optician, shared on Opticians on FacebookRelated Topics: click to Comment(Comment)Up NextWhen Customer Service Turns into Community ServiceDon't MissThe Staff Members Who Will Go Down in History … or Infamy INVISION Staff Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at firstname.lastname@example.org. Advertisement SPONSORED VIDEOSPONSORED BY SAFILOSafilo’s “American Eyes” Video Celebrates Elasta and Emozioni starring ECPs Peter Tacia and Heidi DancerFor the third year in a row, Safilo has looked to trusted eyecare professionals to star in its American Eyes campaign for its Elasta and Emozioni collections.Their latest testimonials are from Peter Tacia, O.D. and Heidi Dancer, optician, of Alma, MI, talking about two best-selling collections: Elasta and Emozioni.You may likePromoted Headlines Safilo’s “American Eyes” Video Celebrates Elasta and Emozioni starringECPs Peter Tacia and Heidi DancerSafilo Hoya: The Right Lenses for Sun ProtectionHoya Nano Vista—The Quintessential Line for KidsAlternative and Plan B EyewearTrue TalesA Teen’s Mom is Angry the Store Is Out of Her Kid’s Third Frame Maybe next time they should buy them in bulk. Published 2 weeks agoon May 7, 2019By INVISION Staff I got yelled at by a parent whose teenager broke his frame for the third time this year. Unfortunately, I didn’t have the frame in stock and would have to order it. I was thrashed and berated for not having the frame, and was told that I should keep “a few extra around here since you know my son breaks his glasses.” Yes, I know that. Especially since he just got the new frame off my board … four hours ago. — Elizabeth Reid, Vision Associates, Hayes, VA Continue ReadingTrue TalesSomething Got Lost in Translation During This Exam And the OD suffered a finger in an unexpected place. Published 2 months agoon March 28, 2019By INVISION Staff A LOST IN TRANSLATION story: A Spanish speaking patient and I were doing quite well getting through the exam despite not speaking each other’s language fluently. I tugged my right ear, saying look at my ear for my slit lamp work. She promptly reached over, figuring she was performing as told, and stuck her finger in my ear! Lost in translation I guess. — Brian Parker, OD, Temecula Eye Center, Temecula, CA Continue ReadingTrue TalesCould You Keep Your Cool if a Roach Joined You in the Exam Room? It happened to this doc. See how he reacted. Published 2 months agoon March 14, 2019By INVISION Staff YEARS AGO, when I worked at a commercial practice, I was refracting a patient. I was standing to her right and spinning the dials when I looked down and noticed a cockroach sitting on her shoulder. Without a pause, I moved the near point rod down and gently placed my hand on her shoulder, at the same time flicking the roach onto the wall behind her. 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