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Patients Say the Darnedest Things…

And when they have a “doh!” moment, take a page out of this ECP’s book and just smile and roll with the punchlines.

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Patients Say the Darnedest Things…

I dispensed lenses to a middle-aged patient and showed them the contact lens case marked with an R. They stared at it momentarily and said, “How do I know which one is the left?” The silence that followed stretched like an eternity as their face seemed to say, “We’re not going to talk about what I just said.” It was a humorous moment. — Kevin C., Glenview, IL

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