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True Tales

People Are Getting Nervous Out There

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Contingency Plans I

I received notice from my business insurance company stating they would not cover a person getting hit in the parking lot with a drone! — Gene Gillan, Rush Henrietta Opticians, Henrietta, NY


Contingency Plans II

A customer spent $359 and threw a five-dollar bill on the table. I told him that custom-made eyewear required a more substantial deposit. He got huffy and said “What if I get hit by a bus tomorrow?” I replied: “If you’re planning to get hit by a bus, I need payment in full now … in cash!” Dave Metzger, US Optical, East Syracuse, NY

This article originally appeared in the October 2016 edition of INVISION.

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True Tales

This Mechanic’s Eyewear Was a Mess … But He Followed Directions!

A tale as old as time that gives new meaning to being in ‘hot’ water.

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WE HAD A MECHANIC who returned a pair of glasses that were scratched all to hell. He said, “I followed your directions and used soap and water to clean them.” I asked what kind of soap he used, to which he replied, “Lava, that’s all I use.” When I stopped laughing I offered him a new pair of lenses and I have told this story for the last 30 years. — Alexander Saper, Great Glasses, Houston, TX

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True Tales

One OD’s Encounter Gives A Whole New Meaning to ‘Tick of the Eye’

What she thought was a scab had legs.

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I had a patient call with “something irritating her left eye for the past day.” We brought her in right away. I initially thought it was a chalazion that she had been picking at until I looked under the slit lamp. What I thought was a scab actually had legs. It was a tick embedded in her lid margin! — Kimberly Riggs, OD, Ligonier, PA

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True Tales

An Exception to the Cancellation Policy?

The no-show who showed … briefly.

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Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD

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