BrainstormsReward Dis-Loyalty Incentivize your clients to visit your competitors. Then they’ll realize how great you really are. Published 9 months agoon August 24, 2018By INVISION Staff Invision November 2018 Issue Share Tweet This idea owes its inspiration to a U.K. coffee retailer who handed out Dis-Loyalty Cards to patrons. The recipients were promised a free cup of coffee if they would travel to 10 of the store’s direct rivals and collect stamps to prove they had bought coffees there. Nuts? Yes and no. This was a coffee store owner who obviously had a lot of confidence in his product and a flair for generating media buzz. Do you have the same confidence in your service? How about offering a discount to any optical customer who gathers three business cards from local rivals and comes back to make his purchase with you?Related Topics:BrainstormINVISION September '18 click to Comment(Comment)Up NextLimit Supply to Increase DemandDon't MissThe Importance of ‘Sign Language’ INVISION Staff Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at email@example.com. Advertisement SPONSORED VIDEOSPONSORED BY SAFILOSafilo’s “American Eyes” Video Celebrates Elasta and Emozioni starring ECPs Peter Tacia and Heidi DancerFor the third year in a row, Safilo has looked to trusted eyecare professionals to star in its American Eyes campaign for its Elasta and Emozioni collections.Their latest testimonials are from Peter Tacia, O.D. and Heidi Dancer, optician, of Alma, MI, talking about two best-selling collections: Elasta and Emozioni.You may like Luckily Surrogacy is Not a Job Requirement Limit Supply to Increase Demand Inbox: Letters From Our Readers for July/August 2018Promoted Headlines Safilo’s “American Eyes” Video Celebrates Elasta and Emozioni starringECPs Peter Tacia and Heidi DancerSafilo Hoya: The Right Lenses for Sun ProtectionHoya Nano Vista—The Quintessential Line for KidsAlternative and Plan B EyewearBrainstormsHave You Heard of the Diderot Effect? It’s a psychological phenomenon that could help you close more sales. Published 3 weeks agoon April 28, 2019By INVISION Staff The Diderot Effect refers to the way a newly purchased product fails to deliver on the happiness it promised, and instead causes our other possessions to suddenly look timeworn and in need of replacement. It takes its inspiration from an essay by the enlightenment philosopher Denis Diderot in which he laments how a new dressing gown has made his other clothes look like rags and he suddenly feels “discordant.” How to put this psychological weakness into play? In much the same way Ikea or any home goods retailer does: Through suggested add-ons. (“Now that you’re ordering that new dining table, shouldn’t you consider those plates, too?) Is it manipulative? We’d argue not. It’s not your fault a stylish new pair of sunglasses is suddenly making his readers look beaten up and, let’s be honest, when you take a close look, a little shabby. “I was the master of my old dressing gown,” Diderot laments in the end. “But I have become a slave to my new one.” Continue ReadingBrainstormsAlliterate or Die! Same sound success for staying top of mind. Published 2 months agoon April 1, 2019By INVISION Staff “Alliterate or die!” That was a poster a former colleague saw pasted to a newsroom wall while doing a shift at the infamous British tabloid The Sun. Alliteration’s power to make words stick owes itself to the repetition of sounds. It’s something a lot of retailers know, hence “Taco Tuesdays,” “Wine Down Wednesdays,” or “Saturday Style.” Indeed, once you get started, it’s pretty hard to stop: Fried Food Fridays, Mending Mondays … Okay, that last one’s not great, but there must be something to get people thinking about your store for all their eyecare needs … Frame Fix Fridays? … every frame repair brought in comes with a discount that can be applied toward a new pair? Continue ReadingBrainstormsWhy Zappo’s Tony Hsieh Encourages Collisions in the Workplace Sometimes you just need to make serendipity happen. Published 2 months agoon March 13, 2019By INVISION Staff TONY HSIEH, the entrepreneur who found fame and (additional) fortune with his shoe company Zappos, is a big believer in “collisions,” serendipitous encounters where workers randomly run into each other and share ideas. He recently told Entrepreneur magazine he’d even shut down a bridge linking his office’s parking garage to force workers to walk through a common area before they could get to their offices. Your staff may not be so large, but could you shake things up to spark similar innovation? Occasionally get an optician out on the sales floor, insist sales staff take turns having lunch with employees they don’t normally spend much time with, ask a new employee to review your procedures after their first two weeks, force yourself to strike up a conversation with that interesting looking stranger in the VEE lounge? 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