'The best time to start your optometry practice was 20 years ago. The second best time is now.'
If 2021 is going to be different, it will be because you intentionally make it different.
Plus suggestions for getting in customers' heads and making them talk.
Including how to come up with an Oops Kit.
Also, it was a tough year, don't forget to plan a breather for you and your staff.
You can take a stand, you can get involved, you can even be an activist. But be political correctly.
Plus the power in naming your wishes and looking sharp.
Plus a reminder ... to remind your patients: flex dollars – use them or lose them.
3 tips & takeaways for staff retention.
We're talking fall, Halloween, the holidays and beyond.
Tips for effectively communicating with whoever is in charge.
Walt Disney understood that people's coordinated effort could achieve anything.
Now is not the time to pull your punches or not deliver on your promises.
Including how to practice better, act with purpose and know thyself.
Take a Cold Shower and More Manager's To-Dos for August and September.
Plus updating your online intake forms and vetting competitor's websites.
What I learned from leading an organization of 118 private optometry practices will change how we provide support and how our providers will deliver care.
It’s just a matter of creating the right environment, giving them guidance, then getting out of their way.
Like find the the 'mommy trackers' and be transparent with staff about how tough BTS will be.
Including how to lay someone off for newbies and positive management of a business experiencing a morale void.
Get the most important news and business ideas for eyecare professionals every weekday from INVISION.
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