A grandmother let her grandson pee on the toys in the waiting room. Dr. Joseph Pitcavage, Lowcountry Eye Care, Goose Creek, SC
If they were so great ... why didn't you stay with them?
“I am a member and deacon of the Church of the Lost Frisbee. We believe that when you die, your soul becomes a Frisbee that is...
A staff person has a personal issue with a patient. Where does the manager draw the line? Gina, the managing optometrist of Oxford Optics, was busy...
“Out! Out! Out!” To the patient who had tried on lots and lots of sample contact lenses. When I asked her what she was using to...
“Florida does have phones and a simple call would have allowed us to take care of the problem.” To the high-plus patient who waited six months...
“Well, go tell both of them. If you have friends like you, I don’t want to deal with them either.” To the customer who just could...
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