All posts tagged "staff"

Manager's To-Do4 weeks ago
Get Your OD’s Cleaning Those Frame Boards and More Manager’s To-Dos for February
And planning for Valentine's Day and VEE should be well underway.
Columns4 weeks ago
The Barebones Employee Handbook and Why You Need One
When done right, it can be the cornerstone of a workplace that runs high on integrity and low on excuses.
Columns6 months ago
3 Hiring Strategies for Optometry Practices
With the war for talent showing no signs of letting up, it’s a great time to revisit your recruiting efforts.
Manager's To-Do7 months ago
Not on Instagram Yet? It’s Time and More Manager’s To-Dos for August and September
Plus call a meeting of your fun committee and a simple and inexpensive way to protect your business.
Ask INVISION12 months ago
What the Law Says About Retailers Who Say They’re Selling at ‘Wholesale’ Prices and More Questions for March
Unless it’s true, it might be a criminal offense in your state.
Manager's To-Do12 months ago
Take a Team Lab Tour Field Trip and More Manager’s To-Dos for March
Plus spring allergy season is nigh and we see a marketing opportunity.
Manager's To-Do12 months ago
Helping Staff Help You and More Manager’s To-Dos for March
Plus tips for making the most of the upcoming Vision Expo.
Tip Sheet1 year ago
Stop Expecting So Much and More Tips for February
But always bring donuts if you're running late.
Manager's To-Do1 year ago
Start Stretching! Flex Spending Season is Almost Upon Us and More Manager’s To-Dos for November
Are you ready to make some money?
Manager's To-Do1 year ago
Is It Already Time to Get Ready for the Holidays? Yup! And More Manager’s To-Dos for October
Start preparing for the year-end rush.
Tip Sheet1 year ago
Talk Up Your Staff and More Tips for September
Encourage multiple pair sales with a box to store eyewear.
Ask INVISION2 years ago
To Put on Hold or Send to Voicemail and More Questions for July and August
Send it to hold and promise to call back within an hour.
Ask INVISION2 years ago
Firing a Bad Apple and More Questions for April
Trust your gut, and let them go.
Tip Sheet2 years ago
“Bless and Release” Difficult Patients Plus More Tips for March
Don't let problem patients drag your business down.
Ask INVISION2 years ago
How to Drive More Word of Mouth and More Questions for February
Personal recommendations are more important than they've ever been before.
Manager's To-Do2 years ago
One Quick Way to Be a Better Boss in 2018 … and More To-Dos for February
Win hearts and minds by remembering your team members' important days.
Columns2 years ago
Life Changes, But Teamwork Remains
I am a typical middle class child of the ‘70s. We were taught hard work was the only way to “get ahead.” My parents were the...
Manager's To-Do2 years ago
Do Lunch With a Valued Customer and More October To-Dos
Oct. 2-7 OPERATIONS Finalize work schedules through mid-January. Check staff obligations and work around any clashes. CUSTOMER RELATIONS Take a valued customer to lunch. Let her...
Tip Sheet2 years ago
How a Dog Can Help You Give Your Best Speech Ever … and More Tips for September
PUBLIC SPEAKING Going Off the Leash If giving a presentation makes you nervous, test your best lines on a dog, who can usually be trusted to...
Ask INVISION2 years ago
Advice on Opening a Second Location and More of Your Questions for September
I’m thinking it could be time to open a second location. What factors should I be considering? There’s an adage in retail that if you’re going...

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