Like preparing for March Madness, giving a little TLC to your VIPs and implementing a complaints policy.
1 Losing all your heroes? Then why not become one yourself — to staff — during INSPIRATIONAL ROLE MODEL MONTH. Be generous with the business and...
Oct. 2-7 OPERATIONS Finalize work schedules through mid-January. Check staff obligations and work around any clashes. CUSTOMER RELATIONS Take a valued customer to lunch. Let her...
1 GIRLFRIEND’S DAY is the perfect date for a “bring a friend” event. Lay out some fresh baked cookies and gourmet coffee and show off your...
An employee is starting to show her age. She’s losing her hearing and becoming forgetful. She wants to work to age 68 — three more years....
24 Stop us if you’ve heard this one: “How do you entertain a bored pharaoh? You sail a boatload of young women dressed only in fishing...
21 What was once considered a petty self-indulgence is now viewed as a powerful marketing tool. On Selfie Day, draw up a strategy to get your...
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