Jewelry remains biggest merchandise buy, while experiences and electronics grow in popularity.
Industry looks to cope via AI, cost controls and supply chain re-engineering.
Despite longer sales season, days around November holiday still a bellwether.
VSP Vision fosters an inclusive and engaging culture through its Women’s Inclusion Network (WIN) Business Resource Group.
Despite turbulent economy, smart store operators are finding growth opportunities.
Intent to buy from such firms outside U.S. also dropping, Ipsos survey finds.
Forecasts by Bain, PwC show many consumers cautious about spending.
Disconnect between digital and in-store experiences eroding customer service.
Disenchantment with customer service on the rise, survey finds.
Amid economic uncertainty, more Americans are starting their holiday shopping early this year.
Online fees, however, are major deterrents for shoppers.
Retailers can spur such buys with value and smart merchandising, study finds.
Price-hike fears could trigger even earlier shopping start.
Many Americans want retailers to make donations to veterans, not offer sales to shoppers.
Hidden fees, including those from tariffs, erode brand trust, survey finds.
A pair of new surveys reflect tariff-related concerns.
NABE undertakes “flash survey” to get freshest outlook possible.
More employees confronted by rude customers.
Retail expenditures moderate while shopper sentiment plunges.
Pair of reports find confidence surging at such firms.
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