Whether you have patients in rural … er … remote … areas, or you want to grow your business by extending doctor availability, remote care could be a game changer for your practice. According to research conducted by the Vision Council, adults who participate in remote optical eyecare are most likely to say they have done so to renew their glasses prescription (44%), receive an eye exam (41%), or renew their contact lens prescription (39%). Here are a few platforms and services to consider if you’re thinking about expanding care.
Topcon
Allowing for convenient, safe exams anywhere, even multiple locations at once (including home), RDx maintains a personal, in-office level of care for every patient. It provides exam history insights and allows for purposeful discussions with ECPs with the help of integrated solutions, including the Harmony data management solution and the CV-5000S digital phoropter, which is controlled from anywhere by the ECP. RDx also generates printable prescriptions.
(844) 986-7266, topconhealthcare.com
Zeiss
Equipped for remote care through the ZEISS VisuConsult 500 patient management system, in collaboration with DigitalOptometrics, the VisuCore 500 saves space and improves efficiency while combining accurate objective and subjective refraction in one cycle. The VisuCore 500 fully integrates into the ZEISS ecosystem, allowing for a seamless workflow and easy data transfer.
zeiss.com/vision-care/us
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Visionix
With do-it-yourself platform VXconnect, ECPs administer their own exams from afar using VXconnect’s digital phoropters, autorefractors, and more. The VXconnect team helps facilitate the practice’s needs and workflow. Users have the option to integrate 20/20NOW into their system.
(800) 729-1959, visionix.com/us
20/20Now
Choose from two approaches to retain patients: flexible, remote-ready solutions to use in or out of your office, or full-service ocular telehealth services using 20/20NOW’s staffing and software while maintaining your personal touch. Covered by most vision plans, 20/20NOW’s digital exams boast 98% patient satisfaction and a less-than-1.5% remake rate on glasses.
(844) 843-2020, for2020now.com
Digitaloptometrics
Software from DigitalOptometrics allows for remote, comprehensive eye exams any day of the week, any time of day. The company’s teleoptometry system helps improve and maintain KPIs including exams per hour, materials conversion, added revenue streams, and more.
(877) 506-0002, digitaloptometrics.com
Smart Ways to Use Remote Care
Pam Brown, OD Chili Vision Group
Rochester, NY
I learned about DigitalOptometrics in 2019 at a conference. Originally, I was interested in order to examine remotely myself when traveling and away from the office. When I learned more about it, I realized what a help having other doctors examine patients in the office with me would be. It’s getting more difficult to find optometrists in my area and DigitalOptometrics has really filled a gap for me. Having an alternative and additional opportunity to provide care and accommodate my patients has been a benefit to collected revenue. In addition to exams, there is the added revenue from sales of contact lenses and eyeglasses. It’s been a positive for my business.
Annika Cozad,
LDO, ABOC
Eyefix Family Optical
Concord, NH
I started researching solutions for only doing refractions, as I knew I wasn’t going to be able to find an OD easily. [When I found] 20/20NOW, I talked to a sales rep from a competing tele-OD company, but 20/20NOW’s structure and setup seemed more organized and user-friendly. I decided that was the way to go. I was a bit surprised at how much positive feedback I received. My patients love it. My office was even voted Best Eye Doctor in town for two years. The elderly patients especially love how personal the staff and doctors are and many comment on how thorough the exam is.
