True Tales

The Day Our Roof Caught On Fire

Published

3 years ago

October 27, 2016

It was a busy Friday. All day, we kept hearing beating and banging on the walls, and we assumed it was coming from the pet store next to us in the strip mall. The last 10 minutes of the day I’m in the exam room with a patient, and the staff start screaming for me to come out. The office was filled with smoke! The banging we’d been hearing all day was the heating unit on the roof and it had caught on fire! We got everyone out of the office and the fire department came and saved the day. The last patients of the day still wanted to look around, but we advised against it. Worst part? We had no heat, and it was January in Ohio. So the next day we purchased space heaters to keep our patients warm. — Cynthia Sayers, OD, EyeShop Optical, Lewis Center, OH

This article originally appeared in the November 2016 edition of INVISION.

Jump In — the Water’s Fine!

With a salute to summer’s shimmery, mermaid colors and warm weather-loving shades, Kenmark Eyewear celebrates this summer’s Aloha spirit with eyewear from Vera Wang, Kensie, Zac Posen and the Original Penguin Collection!

True Tales

This Mechanic’s Eyewear Was a Mess … But He Followed Directions!

A tale as old as time that gives new meaning to being in ‘hot’ water.

Published

4 days ago

November 18, 2019

INVISION Staff

WE HAD A MECHANIC who returned a pair of glasses that were scratched all to hell. He said, “I followed your directions and used soap and water to clean them.” I asked what kind of soap he used, to which he replied, “Lava, that’s all I use.” When I stopped laughing I offered him a new pair of lenses and I have told this story for the last 30 years. — Alexander Saper, Great Glasses, Houston, TX

True Tales

One OD’s Encounter Gives A Whole New Meaning to ‘Tick of the Eye’

What she thought was a scab had legs.

Published

1 month ago

October 15, 2019

INVISION Staff

I had a patient call with “something irritating her left eye for the past day.” We brought her in right away. I initially thought it was a chalazion that she had been picking at until I looked under the slit lamp. What I thought was a scab actually had legs. It was a tick embedded in her lid margin! — Kimberly Riggs, OD, Ligonier, PA

True Tales

An Exception to the Cancellation Policy?

The no-show who showed … briefly.

Published

2 months ago

September 23, 2019

INVISION Staff

Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD