Tips for effectively communicating with whoever is in charge.
Walt Disney understood that people's coordinated effort could achieve anything.
What I learned from leading an organization of 118 private optometry practices will change how we provide support and how our providers will deliver care.
When someone wants to buy your practice make sure to take into account all of the intangibles.
They are more common and more destructive to your business than you think.
Motivation comes from taking action, not the other way around.
Only 3 percent of people will take the time and discipline to do this, but they'll make more than 10 times the 97 percent who didn’t.
In the end, it is the least expensive and most productive business tool in your arsenal.
It isn't experience, skills or talent... it's all in the mindset.
It is OK not to know everything, but it is not OK to remain ignorant.
Espresso bars, large screen TVs and foot massages just distract from what customers really want.
The optical industry is lagging behind but progress is inevitable and solutions are at hand for clinicians who embrace ownership.
Few doctors understand that the day you open is the day you start planning to sell.
To navigate your own future, you need to look below the surface.
Failure only happens if you give up.
Relax, it's not happening ... yet. But there is a lot we could learn from the company's use of behavioral data.
Remember: your convenience is never as important as investing personally in relationships.
Three examples of when and how you should go on the offensive.
Keeping a journal is easier today than ever before.
Instead, most just hope for the best.