Consumers’ demand for convenience has accelerated, will you accept and respond to those changes?
In a small business, the owner, or individual responsible for leading employees, creates it.
Just by helping other people get what they want.
Recognize we all have a contribution to make and that we are all committed to the same set of ideals and values.
'The best time to start your optometry practice was 20 years ago. The second best time is now.'
If 2021 is going to be different, it will be because you intentionally make it different.
You can take a stand, you can get involved, you can even be an activist. But be political correctly.
Tips for effectively communicating with whoever is in charge.
Walt Disney understood that people's coordinated effort could achieve anything.
What I learned from leading an organization of 118 private optometry practices will change how we provide support and how our providers will deliver care.
When someone wants to buy your practice make sure to take into account all of the intangibles.
They are more common and more destructive to your business than you think.
Motivation comes from taking action, not the other way around.
Only 3 percent of people will take the time and discipline to do this, but they'll make more than 10 times the 97 percent who didn’t.
In the end, it is the least expensive and most productive business tool in your arsenal.
It isn't experience, skills or talent... it's all in the mindset.
It is OK not to know everything, but it is not OK to remain ignorant.
Espresso bars, large screen TVs and foot massages just distract from what customers really want.
The optical industry is lagging behind but progress is inevitable and solutions are at hand for clinicians who embrace ownership.
Few doctors understand that the day you open is the day you start planning to sell.