Connecting personally shows gratitude for their presence in your office and makes patients feel special.
You make the rules for you, so ask yourself why not? Then go and do it.
The pandemic allowed a lifelong dream to be pursued.
3 tips & takeaways for staff retention.
A lot of weathering bad situations is about reframing the situation into something more palatable.
An OD shares her tips on how ECPs can make the most of the latest social media platform.
A script for prescription compliance.
Tips for effectively communicating with whoever is in charge.
What?? No one wants one of these. Here's how you communicate with the patient what it is, how it got there, and why they need to...
Walt Disney understood that people's coordinated effort could achieve anything.
Instagram is still growing and, if you master it, your business could grow with it.
Digital devices require a lot of up close visual demand and their use is only rising.
Culture is often the difference between your team waking up thinking, “I have to go to work” and “I get to go to work.”
Remember we’re all in this together… except for you anti-maskers… you’re on your own.
Tools and strategies to get them products and services they require.
What I learned from leading an organization of 118 private optometry practices will change how we provide support and how our providers will deliver care.
We pivot and look for the bright spots to get us through dark times.
It’s just a matter of creating the right environment, giving them guidance, then getting out of their way.
We're all in this together, so stay the hell away from each other.
Be prepared to hear: 'I just want my prescription today.'