Finally, 2020 is over…
'The best time to start your optometry practice was 20 years ago. The second best time is now.'
Her son goes to a daycare where a teacher’s husband tested positive; and she came to work!
Nearly 60% of you are just winging it … or planning constantly.
Why not become an office manager who is also a Certified Paraoptometric (CPO) or a technician who is NCLE certified?
If 2021 is going to be different, it will be because you intentionally make it different.
Not gonna lie… if you’re a long time fan, even we misspelled Ophthalmic in our very first issue.
Plus suggestions for getting in customers' heads and making them talk.
There are continuity-of-care issues for this office to consider…
Although HIPAA does not specifically mention online reviews, it outlines several rules that impact your legal ability to encourage patients to write reviews.
For others, gorgeous weather all year long means consistent customer flows. Tough life.
Dee says "Thank You, Next" to 2020.
Including how to come up with an Oops Kit.
Optometrists are in a unique position to provide the first line of preventive care allowing health systems to allocate resources appropriately and deliver high-quality services at...
It is paramount to a satisfactory customer experience, so here are a few ideas to improve your communication.
Like when you should turn your holiday lights and a New Year's Resolution plan for your patients' eyes.
Also, it was a tough year, don't forget to plan a breather for you and your staff.
Including overcoming AR resistance and referral reciprocity.
One respondent said only "If the patient is friendly." As a customer, it literally can pay to be nice!
You can take a stand, you can get involved, you can even be an activist. But be political correctly.