Connecting personally shows gratitude for their presence in your office and makes patients feel special.
Plus the power in naming your wishes and looking sharp.
Start by getting ready for Small Business Saturday.
Some ideas include walking away for a bit, hitting the internet and coffee... lots of coffee, among others.
Plus a reminder ... to remind your patients: flex dollars – use them or lose them.
And how to head off 'boss's pet talk' at the pass.
You make the rules for you, so ask yourself why not? Then go and do it.
The pandemic allowed a lifelong dream to be pursued.
3 tips & takeaways for staff retention.
Need some inspiration for one of your own? Read the mottos other ECPs live by.
Since the agreement was made, new retailers, similar lines and diminishing sales have changed the equation.
We're talking fall, Halloween, the holidays and beyond.
A lot of weathering bad situations is about reframing the situation into something more palatable.
And the holidays are approaching. They may be lean but proper preparations can prevent poor performance.
Plus National Sight Week is more important than ever this year, how can you help out?
This new office manager needs to work out a plan—fast.
An OD shares her tips on how ECPs can make the most of the latest social media platform.
A script for prescription compliance.
Looking for some new account inspiration? We've got some old optical standbys AND some outside the box (and industry!) peer recommendations.
But Many of the 42% of respondents who said THEY didn't manage it admitted someone does...