If you have to choose between having a great relationship with a company or vendor and having a great relationship with your rep, I would choose...
I am a curious person. Always have been. I was one of those kids that asked questions about everything. Turns out it is a good trait...
Everybody loves mom and dad, don't they?
Incentivize your clients to visit your competitors. Then they'll realize how great you really are.
Start preparing for the year-end rush.
It's time to recognize the power of checklists.
Who would you be for a day, if you could be anyone?
THIS MONTH’S QUESTION: Do you hire part-time employees? Yes: 54% Only have one part time employee, she went from FT to PT, she otherwise would have quit....
Encourage multiple pair sales with a box to store eyewear.
How far would you go to serve a patient uncomfortable with the correct lenses?
Get a real email address, email@example.com.
Work to understand the client's lifestyle in order to get them eyewear that they'll love.
Often, such questions are a plea for you to sell clients.
Realizing these can help you get unstuck from patterns that ineffectively use your time and energy.
Take this path to big dividends and large profits.
It's a long, hard path to finding the right person.
A doctor alienates his manager by relying too much on his favorite tech. How can balance be maintained?
“A regular tint can be compared to dying an Easter egg; polarization is more like laminating a window!” — Rexanne Collier, Texan Eye Optical, Austin, TX...
Send it to hold and promise to call back within an hour.
She feels like she is doing something very, very wrong and nobody else cares.