MENDENHALL VISION CENTER, an Anchorage-based optometry office, recently lost their star optician to a competing practice. Two weeks ago, the owners promoted Nick, a technician, to...
While these are important, it's not just about gender or ethnic diversity.
THE PACE OF HEALTHCARE has changed. Doctors are tasked with seeing more patients in less time. Additionally, performance is evaluated by productivity goals that often hinge...
Bad decisions can be painful. But inaction because you're afraid you'll make an incorrect choice is worse.
It's hard to determine which sales reps could be valuable to you. Here's a form that will help.
Facing competition in your market? Make yourself into something completely new.
If you have to choose between having a great relationship with a company or vendor and having a great relationship with your rep, I would choose...
I am a curious person. Always have been. I was one of those kids that asked questions about everything. Turns out it is a good trait...
Everybody loves mom and dad, don't they?
Incentivize your clients to visit your competitors. Then they'll realize how great you really are.
Start preparing for the year-end rush.
It's time to recognize the power of checklists.
Who would you be for a day, if you could be anyone?
THIS MONTH’S QUESTION: Do you hire part-time employees? Yes: 54% Only have one part time employee, she went from FT to PT, she otherwise would have quit....
Encourage multiple pair sales with a box to store eyewear.
How far would you go to serve a patient uncomfortable with the correct lenses?
Get a real email address, email@example.com.
Work to understand the client's lifestyle in order to get them eyewear that they'll love.
Often, such questions are a plea for you to sell clients.
Realizing these can help you get unstuck from patterns that ineffectively use your time and energy.