How would you handle this laid-off loafer?
She refused to pay—and kept the glasses!
As far as she’s concerned, this is one spurious supervisor.
You could call it a case of ‘hit and nun.’
Her illicit contact lenses trigger more problems than she bargained for.
Her ethics are being tested on her first day on the job.
What would you say to an OD who balked at legal firearms in her office?
The doc wants to keep treating him and hopes to erase that negative online review despite his overdue balance.
They had such high hopes: What can the practice do better next time?
Rx lenses are made but they never get dispensed so that a plano sun gets covered by insurance.
They spent most of the all-expenses-paid trip in the hotel bar.
This practice does. How can it get back on track?
Should the optician/owner pursue their non-compete?
The patient wants his glasses and exam refunded.
An order is canceled after the insurance company steals the work. How must the office react?
"I plow your driveway when it snows; you serve my family's eye needs."
The case of the fraudulent filing.
This office wants to show a pre-teen the door – should mitigating circumstances change their minds?
The doctor prescribed it for the customer; the optician said he'd hate it. Who wins?
MENDENHALL VISION CENTER, an Anchorage-based optometry office, recently lost their star optician to a competing practice. Two weeks ago, the owners promoted Nick, a technician, to...