Including how to practice better, act with purpose and know thyself.
Plus how to get your staff to REALLY listen and not just stop talking.
Like find the the 'mommy trackers' and be transparent with staff about how tough BTS will be.
Including how to lay someone off for newbies and positive management of a business experiencing a morale void.
Including ways to get over that embarrassing customer encounter.
Forget bonuses, give pizza and stop saying 'No.'
Also, some tips on productivity that will help shake up your routine.
Like how to find a mentor and mimicry for sales associates, yay or nay?
Plus how to handle suspected shoplifters and under-performing salespeople.
Like watching your 'buts' and letting staff win.
Including creating a personal shrine, accepting you can't do it all and fighting bad habits.
And how to share chores among staff to make sure they get done.
Also, proper staff gift-giving etiquette and getting the most out of staff trainers.
And while you're at it build an anti-flu kit and get personal.
Plus its all fun and games until someone gets drunk at the company holiday party ... how to protect your business from potential trouble.
And this bonus season, let them eat cake!
Plus the two most powerful words to add to your sales pitch and the power of 'Polish.'
And your return policy may not be as ironclad as you think when it comes to minors.
And how to do little infomercials from the show floor to come back to eager customers looking to buy.
Don't miss: How to set attainable goals and offload older merchandise.