Including the power of a compliment and the reminder that this is all a test.
Like getting an employee to stop using terms of endearment and how to suss out whether someone you’ve “clicked” with will really make a good employee.
Also what to look for when contemplating a mall lease … or any lease really.
Including knowing when to cut bait on a lost cause and a nifty little trick for checking a candidate's references that is completely above board.
Like applying an immediacy filter to scheduling and rewarding staff name-checked in positive online reviews.
Like what compromises to make when good sales help is slim pickings.
Like advice on how to get something … anything … done on Fridays and freshening up your exterior for spring.
Sow seeds for backup pair sales and be a better manager by not managing.
Plus Walmart saved $20 million by making one small change, what small change could you make to save big bucks?
Like the legalities of claiming you sell at “wholesale” prices and what exactly constitutes spamming?
Like how to sniff out info on business you may want to acquire and when and how to greet customers.
For Better or Worse, January has become about goal setting for the year ahead.
From holding natural lighting to creating a boss user manual, get inspired by these ideas to better manage your store or practice.
Like the perils of asking family for investment money and what you can and cannot do when it comes to letting go of an employee with...
Like waiting on that first cup of morning coffee and building a little gratitude into a simple act we’re all doing more of anyway.
Like when was the last time you turned off your phone? Guarantee you’re overdue.
Including why you should keep investing in employee training even if it feels like they keep leaving.
Like the perfect time to pounce on customers to increase your chance of a sale.
Instead, budget for them — plus other tips for spending less, managing wisely and selling more.
Including how to build your own board of advisors and keeping your confidential information confidential.
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