Plus, how to get that chatty, great employee to actually close the sale.
Also, how to structure their compensation to remain competitive.
Unless it’s true, it might be a criminal offense in your state.
Getting a head start on what could be a volatile year, and more advice for February.
Read the answers to some of your holiday questions.
Your questions answered by our experts.
Get a real email address, email@example.com.
Send it to hold and promise to call back within an hour.
It could be a time to get important upgrades done.
One option is to charge a non-client, but offer a credit if they return for an exam or eyewear purchase.
Trust your gut, and let them go.
"We're on Facebook, look us up!" isn't enough.
Personal recommendations are more important than they've ever been before.
Don't renovate unless you have a clear goal.
Instead of working less, maybe you need to work more ... but on something that matters.
I’m thinking it could be time to open a second location. What factors should I be considering? There’s an adage in retail that if you’re going...
An employee is starting to show her age. She’s losing her hearing and becoming forgetful. She wants to work to age 68 — three more years....
Is it true that SBA loans take longer than regular bank loans to be approved? I’d expect as much from a government agency. Actually, the Small...
We need to change the way we do staff meetings. People don’t show up, they complain, and once they’re in there, they aren’t very engaged. There’s...
What’s a good way to cheaply advertise? It’s not new, it’s not high tech and it’s also not done enough by optical retailers: handing out practice-branded...