Including why you should keep investing in employee training even if it feels like they keep leaving.
Including how to build your own board of advisors and keeping your confidential information confidential.
Also some tips on how to get your advertising to resonate with a younger audience.
Plus incentives for employee handbook knowledge and whether or not landlines are still a ‘thing.’
Including how to handle crazy online reviews and if the time is right to refinance.
Like protecting yourself from potentially litigious former employees and how to check your emotions in high-pressure situations.
Like learning to recognize buying signals and whether to give good or bad news first.
Including overcoming the female boss double standard and making sure your sale blowout is truly explosive.
Including how to handle snooping competitors and replacing a valued member of the team.
Including overcoming AR resistance and referral reciprocity.
And how to head off 'boss's pet talk' at the pass.
And the holidays are approaching. They may be lean but proper preparations can prevent poor performance.
Plus how to get your staff to REALLY listen and not just stop talking.
Including how to lay someone off for newbies and positive management of a business experiencing a morale void.
Including ways to get over that embarrassing customer encounter.
Like how to find a mentor and mimicry for sales associates, yay or nay?
Plus how to handle suspected shoplifters and under-performing salespeople.
And how to share chores among staff to make sure they get done.
Also, proper staff gift-giving etiquette and getting the most out of staff trainers.
Plus its all fun and games until someone gets drunk at the company holiday party ... how to protect your business from potential trouble.
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