Connect with us

True Tales

A Boy, a Stuffed Dog, and Glasses For Them Both

A thoughtful mother provides an ECP with a heartwarming memory.

mm

Published

on

BLESS THIS MOTHER. She brought her son in for his frame dispense. He was 3 years old and it was his first pair of specs. The mom pulls me aside and hands me a pair of glasses she bought for his favorite stuffed toy. She asked if I can dispense them to the stuffed dog first, and of course I said yes! So, I sat with a stuffed dog on my boutique table, adjusted his glasses and had a conversation with the dog and mom. The shy boy comes over, now excited for his glasses, and puts on his pair. He was so happy that he and the dog matched. He was also overwhelmed with seeing so well. This dispense got me so emotional. It reminded me how much we make a difference in people’s lives. It also got me upset from the parents that tease their children for needing glasses. (I had that the other night.) Bravo to this mother for being so supportive and patient. This gave me so many emotions but, man, did that dispense feel good. — Kitty M., Phoenixville, PA

Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

Advertisement

SPONSORED VIDEO

SPONSORED BY WALMAN OPTICAL

Don’t Lose Patients to Online

In this compelling video, Dr. Mile Brujic of Premier Vision Group discusses all the ways that your practice beats the online competition—hands down! The formula for success? Don’t sell yourself short and acknowledge all the benefits that you, as a provider, give to your patients.

Promoted Headlines

Want more INVISION? Subscribe to our newsletter.

Comment

True Tales

You Should See What See Keeps in the Other Box Under Her Bed

Curiously weak lashes!

mm

Published

on

WE HAD A PATIENT who was worried that she was losing her eyelashes too rapidly … so she collected them all in a little Altoids box and whipped it out under the doctor’s nose while in the exam lane. She wanted the doc to look at the discarded hairs “to see if there’s any issues.” The doctor politely informed her that “everything looks normal!” We still haven’t figured out how she collected that many eyelashes. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID

Continue Reading

True Tales

At Closing Time Sometimes It’s a Race to the Door

Lights off just isn’t enough for some people.

mm

Published

on

It’s closing time, the lights are off and we are at the door to leave, when one of our senior citizen patients announces, “I’m here!” So, we turn the lights back on. We let her know it’s closing time. She says with a laugh, “I got here before you walked out to the sidewalk and locked the door, so you will help me.” She explains she just got a ride back from a doctor’s office and needs to get new glasses. The two of us exchange looks and say, “Why not?” Life in a small town. Jill Sweig, OD, Oyster Bay, Optics, Oyster Bay, NY,/span>

Continue Reading

True Tales

Luckily Surrogacy is Not a Job Requirement

The customer asked her, “Will you have my baby?” But it’s definitely not what you think.

mm

Published

on

Last year, we had a long time patient come in, prop her elbows on the counter, and proceeded to tell me her eggs were getting old and she was worried if she would be able to have any more children. Then her face brightened, and she looked at me, and asked, “Have you ever considered being a surrogate? You would be great, you’re still so young and healthy.” Fortunately, our Employee Handbook does not list surrogacy under any of the job requirements. I politely declined the honor. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID

Continue Reading

Advertisement

Advertisement

Advertisement

Most Popular