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Try This Way to Answer the Client Who Asks About Glass Lenses

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“Unless you’ve served in World War II, I don’t think you’d be comfortable wearing them.”

When to use it: When patients ask whether they should get glass lenses. This line will usually move the conversation along.

Brian Lennon, National Vision Inc., Dickson City, PA


This article originally appeared in the October 2017 edition of INVISION.

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