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What You Really Wish You Could Say to That Nasty Yelp Reviewer

Call us “condescending hipsters”, and you’re gonna get hurt.




What You Really Wish You Could Say to That Nasty Yelp Reviewer

“Our staff doesn’t upsell, we recommend what’s best and then YOU have the choice to buy whatever you want. No commission, no pressure … if you spent more than you wanted it is because you don’t have the backbone to express your desired outcome. Have fun at Lenscrafters.”

To the Yelp reviewer who wrote: “I used to go to XXX in the beginning, but the hipster, condescending disorganized front office staff, along with the constant upsell mentality, has convinced me to go to a different optometrist.”

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected].


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Customer Focused, Service Oriented, Forward Thinking

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