“Our staff doesn’t upsell, we recommend what’s best and then YOU have the choice to buy whatever you want. No commission, no pressure … if you spent more than you wanted it is because you don’t have the backbone to express your desired outcome. Have fun at Lenscrafters.”
To the Yelp reviewer who wrote: “I used to go to XXX in the beginning, but the hipster, condescending disorganized front office staff, along with the constant upsell mentality, has convinced me to go to a different optometrist.”
