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What You Really Wish You Could Say to That Nasty Yelp Reviewer

Call us “condescending hipsters”, and you’re gonna get hurt.




What You Really Wish You Could Say to That Nasty Yelp Reviewer

“Our staff doesn’t upsell, we recommend what’s best and then YOU have the choice to buy whatever you want. No commission, no pressure … if you spent more than you wanted it is because you don’t have the backbone to express your desired outcome. Have fun at Lenscrafters.”

To the Yelp reviewer who wrote: “I used to go to XXX in the beginning, but the hipster, condescending disorganized front office staff, along with the constant upsell mentality, has convinced me to go to a different optometrist.”

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected].



Introducing CrizalⓇ Rock™

Did you know three out of four people wipe their lenses on their clothes?* Or that one out of three people accidentally drop their glasses at least once a week?* It's no surprise, then, that 93 percent of wearers consider scratch-resistance an important characteristic when choosing lenses.* To prove the durability of new Crizal Rock lenses, we ran tests inspired by real life situations. To learn more about new Crizal Rock, the most scratch-resistant Crizal No-Glare lenses ever made, visit *Study conducted by ⒸIpsos – Risky behaviors of eyeglass wearers - consumer quantitative research 2019 - declarative results - USA - n= 2345 eyeglass wearers

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