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What You Really Wish You Could Say to That Nasty Yelp Reviewer

Call us “condescending hipsters”, and you’re gonna get hurt.

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“Our staff doesn’t upsell, we recommend what’s best and then YOU have the choice to buy whatever you want. No commission, no pressure … if you spent more than you wanted it is because you don’t have the backbone to express your desired outcome. Have fun at Lenscrafters.”

To the Yelp reviewer who wrote: “I used to go to XXX in the beginning, but the hipster, condescending disorganized front office staff, along with the constant upsell mentality, has convinced me to go to a different optometrist.”

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected].

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