“Have that brat clean up after herself, apologize, and never bring her in again!”
To the mother of the 9-year-old who always makes a beeline for the candy dish and proceeds to stuff her face until they leave. One time she dropped some M&Ms on the floor, looked one of my opticians in the eye and ground them into the floor with her foot when asked to pick them up.
Woulda Coulda Shouldas are provided anonymously by INVISION’s Brain Squad.
What’s the Brain Squad?
If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.