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You’d Be Donald Trump, Mother Theresa or Elvis Presley for a Day If You Could

Who would you be for a day, if you could be anyone?

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If you could live one “day in the life” of anyone, who would it be and why?
  • Donald Trump. Ultimate boss.  – John LaShorne, Brown County Eye Care, Nashville, IN
  • I would love a day in Mother Theresa’s life. She cared about people and valued everyone no matter what. Being a good person makes you good at so many things.  – Stacey Korte, Rockford Family Eyecare, Rockford, MI
  • Will Smith. Talented actor, solid business person and good relationship with his wife.  – Will Taylor, Eye 2 Eye Contact, Northville, MI
  • Don Knotts as Mr. Furley on Three’s Company. Sweet scarf.  – Brian Parker, Temecula Eye Center, Temecula, CA
  • An emergency room technician. I would like to experience what it would be like to really help people.  – Martha Davenport, Safe Vision, Wheatfield, IN
  • President Trump. Just so I could delete his Twitter account.  – Kevin Count, Prentice Lab, Glenview, IL
  • Walt Disney.  – Ken Boltz, OD, Kenneth D Boltz OD, Dublin, OH
  • Dr. Tanya Gill of Oakland Vision. I love the fact that she is so passionate about her business. I want to emulate the success and fun she has with her optometry practice.  – Michelle Wright, DePoe Eye Center, Sharpsburg, GA
  • Susan Tedeschi. I’d love to know what it’s like to possess that level of skill and musicianship. She’s pretty much my idol.  – Katie Root, Latham Family Vision, Latham, NY
  • The president. To have the ability to make positive change at the highest level.  – William Chancellor, Eye Can See Eyewear, McDonough, GA
  • Iris Apfel! She is so inspiring.  – Leah Johnson, Central Texas Eye Center, San Marcos, TX
  • Paul McCartney. He brings extreme joy to everyone to whom he comes in contact.  – Steve Whitaker, Whitaker Eye Works, Wayne, PA
  • Oprah. To see how she runs her businesses and rub shoulders with all of the fascinating people that she knows.  – Paula Hornbeck, Eye Candy & Eye Candy Kids, Delafield, WI
  • Bill Gates, no worries.  – David Saxton, Kern Optical, Gulfport, MS
  • Any A-List rockstar!  – Steve Nelson, Eye Candy Optical, Westlake, OH
  • My dog. So I can eat, sleep, and chase squirrels all day.  – Lee Dodge, OD, Visualeyes Optometry, Sherman Oaks, CA
  • This is a tough one, I mean who wouldn’t want to be me?  – Michael Davis, OD, Opti-Care, Eldersburg, MD
  • Mother Theresa; to better understand humility. Cleopatra; to see Egypt during that time. Luna Lovegood, to let go of inhibitions and be a wizard.  – Pam Peters, Midwest Eye, Downers Grove, IL
  • Amal Clooney. She’s smart, beautiful and, duh, she’s married to George!  – Kathy Maren, Comb EyeCare & Eyewear, Western Springs, IL
  • Me, I enjoy my simple life.  – Cedric Mitsui, Big Island Vision Center, Hilo, HI
  • Jerry Seinfeld. Who doesn’t like to make everyone laugh? He is respected by all it seems. He has great morals in his relevant comedy. He’s been doing Comedians In Cars Getting Coffee and I think it would be cool to live that for a day.  – Heather Harrington, Elevated Eyecare, Denver, CO
  • Bethany Hamilton, she has the most amazing outlook on life and is always so positive and upbeat.  – Amy Pelak, Proview Eyecare Optometry, Corona, CA
  • Any billionaire just to have the funds to give to people in need and communities that need an upgrade. Prove that you can still come out way ahead while giving.  – Jeff Grosekemper, Casa De Oro Eyecare, Spring Valley, CA
  • Elvis singing on stage. Always wished that I could sing!  – Scott Keating, OD, Vision Trends, Dover, OH
  • My idol Warren Buffet.   – Gene Gillan, Rush Henrietta Opticians, Henrietta, NY
  • Dwayne Johnson. I think my reasons why are self-explanatory.  – Josh Bladh, Dr Bladh OD, Diamond Bar, CA
  • It would have to be a rockstar. The rush of standing on stage, performing in front of thousands or tens of thousands of people would be amazing.  – Harris Decker, Eye Designs Of Westchester, Scarsdale, NY
  • Oprah … because she is Oprah.  – Katie McElvaine, OD, Springfield Family Vision, Springfield, MO
  • Donald Trump, to see how he wins all the time.  – Robert Easton, Jr, OD, Oakland Park, FL
  • I don’t think that I would want to trade places with anyone. I’m pretty comfortable with who I am at the moment.  – Mitchell Kaufman, Marine Park Family Vision, Brooklyn, NY
  • Either the people that work in a panda nursery or the sea turtle hatchery.  – Angel Miller, Cynthiana Vision Center, Cynthiana, KY
  • Leonard Press. He is such a smart man and he can read extremely fast. I would love to be able to read that fast and understand the range of material that he takes in.  – Pauline Buck, OD, Behavioral and Developmental Optometrists, Miami, FL
  • I prefer to try hard to live a day in my own life the best I can. I frankly don’t care live someone else’s.  – Zachary Dirks, OD, St. Peter and Belle Plaine Eyecare Centers, Saint Peter, MN
  • Nolan Ryan when he threw his last no hitter. Because he was 38 and it was special.  – BJ Chambers, Carrera Optical, McQueeney, TX
  • Mother Teresa, what a fabulous soul and loving to all.  – Julie Uram, Optical Oasis, Jupiter, FL
  • Taylor Swift.  – Kaleena Ma, MK Vision Center, Forest Hills, NY
  • Mike Wolf from American Pickers – Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Mother Teresa would be interesting to live a day in her life, to get a glimpse of how to truly serve others.  – Bridgett Fredrickson, Whelan Eye Care, Bemidji, MN
  • I would like to live a day in the life of someone that is visually impaired to fully appreciate the magnitude of what the gift of sight is.   – Selina McGee, OD, Precision Vision, Edmond, OK
  • I’d love to be Ellen DeGeneres for a day. She has fun at work, gets to meet/talk with anyone she wishes and always does things to make others happy.  – Christine Howard, Attleboro Vision Care, Attleboro, MA
  • Paul McCartney. To have the memories of being a Beatle would be amazing, one of the greatest musicians to ever live and the co-author of the song “A Day in the Life.”  – Mark Perry, OD, Vision Health Institute, Orlando, FL
  • A tour guide at one of the National Parks to experience the joy and excitement of people seeing the Grand Canyon or Yellowstone for the first time would be wonderful.  – Jennifer Leuzzi, Mill Creek Optical, Dansville, NY
  • Barbara Walters; meeting fascinating  people and asking them lots of questions while getting paid BIG bucks!  – Cindy Seemann, Design Vision Optical, Wauwatosa, WI
  • My mom. Growing up I would disagree with how she raised me but she brought value and morals and love into my life and what matters the most.  – Betty Aretz, The Eyecare Boutique, Wexford, PA
  • My son. He is autistic and I’d love to understand the way his mind works.  – Frances Ann Layton, Eye Associates of South Georgia, Valdosta, GA
  • Leonardo Del Vecchio. It would be interesting to know how he does so well and his thinking process.  – Roger Donna, Fichman Eye Center, Torrington, CT
  • A philanthropist; seems fun to teach and give.  – Sandip Chander, Primary Eye Care Associates, Burr Ridge, IL
  • I would love to be Alex Morgan for a day. She is an amazing athlete and it would be a dream to train with the pros and represent the USA.  – Sarah Jerome, OD  Look + See Eye Care, Minneapolis, MN
  • Elvis Presley. It just seems like he led the most messed up, crazy, incredible, ridiculous life! I would love to be able to perform onstage and know what it feels like to have millions of people screaming for you.  – Tracy Gillotte, Ophthalmology Physicians, Hatboro, PA
  • I would live in the life of Mother Teresa what a blessed soul and at peace and brings joy to everyone.  – Julie Uram, Optical Oasis, Jupiter, FL
  • I have a patient who has been purchasing eyewear from me for about six years. She’s kind, she knows her fashion and she has amazing traveling stories. I constantly tell my co-workers I want to be her… when I grow up.  – Renee Berry, Nappanee Family Eyecare, Nappanee, IN 
  • Honestly, my life is pretty good and I’m not sure I would want to live anyone else’s!  – Cassie Nash, HD Optical Express, Lansing, MI
  • My wife who interviews celebrities for a living, has a promotional modelling company, is on television, and has been featured on TMZ. She gets invited to all of the finest restaurants and to see all the local acts from Atlantic City and the surrounding areas. I am the cameraman for most of her videos (@gotoWhitney on YouTube).  – Marc Ullman, OD, Academy Vision, Pine Beach, NJ 
  • Alexander Hamilton.  – James D. Hagen, OD, Hagen Eye Care, Miami, FL
 

What’s the Brain Squad?

If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.

Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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Buzz Session

From Travel to Exercise to Alcohol, ECPs Recharge in Diverse Ways

How do you regain your momentum?

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  • Work out. — Steve Whitaker, Whitaker Eye Works, Wayne, PA
  • I unwind and recharge with Pilates and girls brunch. — Leah Johnson, Central Texas Eye Center, San Marcos, TX
  • Beach!— Paula Hornbeck, Eye Candy & Eye Candy Kids, Delafield, WI
  • Ride my bike or go to the gym in the early mornings before work, listen to podcasts throughout the day, sit down for a great meal with my wife after work.— Ted McElroy, OD, Vision Source Tifton, Tifton, GA
  • Listening to INVISION’s podcast. — Josh Bladh, Dr. Bladh OD, Diamond Bar, CA
  • Motorcycle camping. — Dave Goodrich, Goodrich Optical, Lansing, MI
  • Drink Scotch. — Richard Kemerling, Margolis Vision, Castle Rock, CO
  • Golf. — Rick Rickgauer, Vision Associates, Girard, PA
  • When it comes to recharging as an optician, a good optical challenge between our owner (LDO), lab manager (LDO), and myself (LDO). We press each other and create situations that force us to get our heads back in the books. This happens weekly sometimes. — William Chancellor, Eye Can See Eyewear, McDonough, GA
  • We spend time off at an old farm that we own in rural West Virginia. It’s so peaceful; no sign of neighbors and only about ten cars drive by a day. — Barbara Bloom, OD, Weber Vision Care, Harrisburg, PA
  • Go to the mountains or to the beach for a long weekend. — Laura Wright, Upstate Eyecare, Greenville, SC
  • CALM meditation app on my iPhone. — Vlad Cordero, Focus Eye Care PC, Hackensack, NJ
  • Did someone say Happy Hour?!? — Meredith Hall, Miller Family Eye, Cedar Rapids, IA
  • I just came back after a weekend with girlfriends. We rented a cabin, drank some adult beverages, took naps, and talked about husbands, work, kids, family, and life. I came back on Monday ready to get organized and tackle my mounting to-do list. I feel better about this than I have in ages! — Jenna Gilbertson, McCulley Optix Gallery, Fargo, ND
  • Rock concerts. — Steve Nelson, Eye Candy Optical, Westlake, OH
  • Travel and music. — Pablo E Mercado, Mount Vernon Eyecare, Dunwoody, GA
  • I need to figure that out. — Zachary Dirks, OD, St. Peter and Belle Plaine Eyecare Centers, Saint Peter, MN
  • I spend time with family or friends who are not in this field. I go to the beach to seaglass and beach comb. — Doreen Erbe, Snyder Eye Group, Ship Bottom, NJ
  • Go to CE. — Cedric Mitsui, OD, Big Island Vision Center, Hilo, HI
  • Desert in the winter, beach in the summer. — Amy Pelak, Proview Eyecare Optometry, Corona, CA
  • I play World of Warcraft with my friends. It’s relaxing but still stimulates the brain. — Frances Ann Layton, Eye Associates of South GA, Valdosta, GA
  • Sleep. — Leisa Lauer, Dr. H Michael Shack, Newport Beach, FL
  • Vacay! — Cynthia Sayers, OD, EyeShop Optical Center, Lewis Center, OH
  • Sleep, sleep and more sleep. — Jill Sweig, OD, Oyster Bay Optics, Oyster Bay, NY
  • Beer festival, dancing at a 70’s/80’s club — shout out to Johnny’s Hideaway! Atlanta natives of a certain age will know this place. — Tom Brillante, OD, Decatur Eye Care, Decatur, GA
  • At work, when I need a quick, 5-min recharge, I run receipts reports or restock inventory. I find repetitive patterns and reassuring numbers are great for self-soothing! Off work: hiking, mountain biking, reading, eating at our great local restaurants, and snuggling O’Malley the Alley Cat. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID
  • Just got back from two weeks fishing in the Amazon. That was a pretty good recharge. I find working a three day week gives me a pretty good recharge each week, but office stays open five days. — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Over the weekend, go driving. — BJ Chamber, Carrera Optical, McQueeney, TX
  • Exercise. — Kaleena Ma, MK Vision Center, Forest Hills, NY
  • My artwork and my writing for fandemoniumnetwork.com. — Angel Miller, Cynthiana Vision Center, Cynthiana, KY
  • Bicycling. — Fred Sirotkin, OD, Eagle Eye Care, Columbia, MD
  • Fresh air! — Candy Crone, Wayne Optical, York, PA
  • Trade shows like Vision Expo always tend to give us a little boost of motivation when we get back. — Travis LeFevre, Krystal Vision, Logan, UT
  • Woodworking; repurposing headboards to benches among other things. — Scott Felten, Fox Valley Family Eye Care, Little Chute, WI
  • I travel. Whether it’s a big trip or just a weekend getaway, getting out of my normal zone helps recharge. Also, some spa time is also a big help. — Christine Howard, Attleboro Vision Care, Attleboro, MA
  • Drink beer! IPA preferably. — Dave Schultz, OD, Urban Optics, San Luis Obispo, CA
  • It’s nice to get away from the business but for me I love working and luckily, I work in an area of the country that a lot of people come to visit so it’s kind of like we’re always on vacation… just being back recharges me from time off. — Julie Uram, Optical Oasis, Jupiter, FL
  • Family! — Pam Peters, Midwest Eye, Downers Grove, IL
  • I start with a very serious discussion with myself. I consider the facts, why things are not going as planned, if there is a rotten apple causing discord, what caused situation and then what actions I need to take. The next step is to plan and prepare a meeting to address the issues at hand. This usually recharges me, giving a positive attitude. I believe no situation is hopeless, and something can always be done. Right or wrong, you keep moving forward and don’t give up. One of Murphy’s Laws states “left alone things go from bad to worse.” — Pam Housle, Texas State Optical of Nederland, Port Arthur, TX
  • Caribbean vacation. — Brian Finley, Island Opticians LLC, Palm Beach, FL
  • Eating apples! They always give me a burst of energy. — Jade Kowalic, Rophie Eye Care, Dunedin, FL
  • Take a week off and go anywhere.— Sandy Slang, Ophthalmology Associates, Cudahy, WI
  • Lock the doors and try on glasses for an hour! Nothing is more fun!— Jennifer Leuzzi, Mill Creek Optical, Dansville, NY
  • Look forward to weekends. — Betty Aret, The Eyecare Boutique, Wexford, PA
  • Play with my three kids, travel with my wife, read and attend church. — Ken Boltz, OD, Kenneth D Boltz OD LLC, Dublin, OH
  • Vacation! — Amina Ebrahim, OD, D Vision Eyecare, Allen, TX
  • Vision Expos. — Scott Keating, OD, Vision Trends, Dover, OH
  • Retire? — Jill Schnurer, OD, Village Eyecare Co., Clarkston, MI
  • Vacation!!! — Susie Phillips, Dr. Brendon Johnson, OD, Pekin, IL
  • Sleep, elliptical, pray. — Brian Parker, Temecula Eye Center Optometry, Temecula, CA
  • What’s that? — Caitlin Binyo, Vision Center, Bellingham, WA
  • Moving my shop from commercial location to its new, sweet, in-home location has helped so very much in recharging! Having a shop downtown along with running my home, single-handedly was just too much, like having two homes to keep up! This integration is just the best for my stress and psyche … plus I’ve been able to clean up all business debt! — Elle Tatum , Island Spectacle, Bainbridge Island WA
  • Mini weekend vacation somewhere warm and not too far; like Florida on a Friday and coming back Sunday evening. — Diana Canto-Sims, Buena Vista Optical Boutique, Chicago, IL
  • I plan to take some time off before Thanksgiving to do some late season yard work and plant some fruit trees. I will also be taking a road trip to MI to spend Christmas with my in-laws. — Jesse Ellis , Eye Health Vision Center, North Dartmouth, MA
  • Starbucks!! — Jessica Brundidge , Clarity Vision, Clayton NC
  • Play with grandkids. — Robert McBeath , Edina Eye Physicians and Surgeons, Edina MN
  • Coffee or Red Bull. — Heather Harrington, Elevated Eyecare, Denver, CO
  • Yoga, vacations, bar trivia or concerts. — Harris Decker , Eye Designs of Westchester, Scarsdale, NY
  • I take a day off. Sometimes I just need some “me” time. On my day off, I quilt. — Vicki Thompson , Grandville Optical, Grandville, MI
  • I’m a big crafter and that relaxes me. — Colleen Brondo, Visual Eyes Optical, Stanhope, NJ

What’s the Brain Squad?

  • If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.

Continue Reading

Buzz Session

What Vow Will You Make Right Now for the New Year?

Brain Squad members share their 2019 goals.

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  • Continue to wow patients. Cedric Mitsui, OD, Big Island Vision Center, Hilo, HI
  • Try to gesture with an open hand rather than a pointer finger. This is a harder habit to break than I thought. Jessika Arena, The Eye Center, Asheville, NC
  • Get rid of paper! Kristina Swartz, The Eye Site, Mishawaka, IN
  • Choose happy. Mary Canfield, Orlando Eyecare, Orlando, FL
  • I vow to get rid of all of the magazine ordered frames that the guy before me ordered. Jade Kowalick, Ryczek Eye Associates, St. Petersburg, FL
  • Hit the gym again. Rick Rickgauer, Vision Associates, Girard, PA
  • Travel … further than Orlando. Bart Parker, Vision Source-Fox Optical, Lake Worth, FL
  • No more vows. Mark Perry, OD, Vision Health Institute, Orlando, FL
  • Simplify. Scott Keating, OD, Vision Trends, Dover, OH
  • Write it, think it, believe it till done. Bryan Hartgrave, Vision Solutions, Lamar, MO
  • Finish what I start. Selina McGee, OD, Precision Vision, Edmond, OK
  • My remake percentage will go down. Theodore Sees, OD, Rockford Family Eyecare, Rockford, MI
  • Try to make a difference in 2019. More volunteer work with Vision Screenings for Veterans and low income patients. Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Hire a front desk coordinator who will stay with us like our optician and optometric tech have for over 20 years! Robert M Easton Jr., OD, Oakland Park, FL
  • Better hiring and retention strategies. Kaleena Ma, MK Vision Center, Forest Hills, NY
  • Patience, take things one day at a time and don’t procrastinate. Mitchell Kaufman, Marine Park Family Vision, Brooklyn, NY
  • To make a quick plug to every patient about our new frame lines. Tom Brillante, OD, Decatur Eye Care, Decatur, GA
  • Thou shalt restrain yourself when buying frames! Nikki Griffin, EyeStyles Optical and Boutique, Oakdale, MN
  • Increase our social media presence and start paid Facebook and Instagram ads to increase optical business. Vlad Cordero, Focus Eye Care PC, Hackensack, NJ
  • Expand to new locations. Pauline Buck, OD, Behavioral and Developmental Optometrists, Miami, FL
  • No printing out things that are not truly needed. Bridgett Fredrickson, Whelan Eye Care, Bemidji, MN
  • I vow to try and consistently have a positive and supportive attitude. Harris Decker, Eye Designs Of Westchester, Scarsdale, NY
  • Grow our dry-eye treatment center. Rob Szeliga, OD, Spring Hill Eyecare, Spring Hill, TN
  • Better equip myself with the hiring of Millennials. Jessica Brundidge, Clarity Vision, Clayton, NC
 

What’s the Brain Squad?

  • If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.
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    Buzz Session

    Not That Again! The Questions You Wish Patients Would Stop Asking

    “Can I get a trial contact?”

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    • Can I get a trial contact? (Even writing it makes me combustible.)  — Rick Rickgauer, Vision Associates, Girard, PA
    • “No, really, I just need to ask the doctor a quick question. Can you get him/her on the phone right now?”  — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID
    • Sadly, they ask if my breasts are real.  — Julie Uram, Optical Oasis, Jupiter, FL
    • How many pairs of glasses do you have? How much did they all cost?  — Jenna Gilbertson, McCulley Optix Gallery, Fargo, ND
    • I can buy these contacts anywhere, right?  — Shimul Shah, OD, Marysville Family Vision, Marysville, OH
    • Aren’t these scratch proof?  — Jade Kowalick, Rophie Eye Care, Dunedin, FL 
    • Which frames are covered by my insurance?  — Shane Clark, Infinity EyeCare, Rapid City, SD
    • Does my insurance cover that?  — Danielle Jackson, OD, Jackson Eye, Fairburn, GA
    • Why do I have to pay a contact lens evaluation fee? I’ve never had to pay it anywhere else.  — Tammy Hazelett, Wylie Vision Care, Garland, TX
    • Does this come with a warranty?  — Jason Stamper, Eye Care Pavilion, Davenport, IA
    • How do you compare to [discount optical] — Ron Catterson, Clear View Optix, The Villages, FL
    • Why do you cost more than Costco?  — Kathy Maren, Comb EyeCare & Eyewear, Western Springs, IL
    • Do you take my insurance?  — Mitchell Kaufman, Marine Park Family Vision, Brooklyn, NY
    • Do you really need to wear glasses or do you just do so because you work here?   — Christine Howard, Attleboro Vision Care, Attleboro, MA
    • Can you do better on the price?  — Dorothy Reynolds, Optical Alternatives, Milford, CT
    • You let them ask questions?!? Kidding… “Is xxxx normal?” … when it’s obviously not.  — T.S. Stephens, OD, Dr. Stephens and Associates, Vienna, WV
    • Why do you charge for a CL refitting ?     — Dave Schultz, OD, Urban Optics, San Luis Obispo, CA
    • “At your age, do you take Viagra?” Yes, but I take it so I won’t pee on my shoes.  — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
    • What is my insurance?  — Jeff Grosekemper, Casa De Oro Eyecare, Spring Valley, CA
    • Do I get that exact frame off the wall?  — Bob Schmittou, New Eyes Optical, Wyandotte, MI
    • Can this be billed to my insurance?  — Pauline Buck, OD, Behavioral and Developmental Optometrists, Miami, FL
    • Can I get more contacts and trials even thought my Rx is expired?  — Scott Felten, Fox Valley Family Eye Care, Little Chute, WI
    • How come these are so expensive, when I can get them online for $20?  — Frances Ann Layton, Eye Associates of South GA, Valdosta, GA
    • Can you write this frame down for me?  — Steve Nelson, Eye Candy Optical, Westlake, OH
    • Why are my glasses not free? I have insurance.  — Pablo E Mercado, Mount Vernon Eyecare, Dunwoody, GA
    • Do you carry Ray-Ban? (Or Oakley)  — Caitlin Bruno, Binyon Vision Center, Bellingham, WA
    • Are you open?  — Dave Goodrich, Goodrich Optical, Lansing, MI
    • Can you fix my Warby Parker’s, Zenni, or any other online glasses? I got them like this!  — Jill Sweig, OD, Oyster Bay Optics, Oyster Bay, NY
    • “That’s the soonest I can get in?” when we say, “Her first opening is XYZ.”  — Bridgett Fredrickson, Whelan Eye Care, Bemidji, MN
    • “Is the doctor available? I have a question….” As if he is not particularly busy, you know, seeing patients all day.  — Cassandra Nash, HD Optical Express, Lansing, MI
    • Why doesn’t my insurance cover that?  — Richard Kemerling, Margolis Vision, Lone Tree, CO
    • Aren’t all frames made by one company?  — Paula Hornbeck, Eye Candy, Delafield and Mequon, WI
    • Why do I have to pay for contact lens evaluation when I already wear contacts?  — Monika Marczak, OD, Eye Candy Optical Center, Pittsburgh, PA
    • Will you adjust the glasses I bought online?  — Kevin Bushouse, RxOptical, Kalamazoo, MI
    • What does Costco charge for this?  — Allen D. Hoek, OD, Ripon, CA
    • Why don’t you know what my insurance covers?  — James Masser, Rocky Mountain Eye Center, Pueblo, CO
    • Are your sunglasses prescription only?  — Edna Shelby, Macomb Vision Associates, Shelby Township, MI
    • Can I take my prescription elsewhere? UGH!  — Karen Santos McCloud, OD, Hamburg Vision Center, Lexington, KY
     

    What’s the Brain Squad?

    If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.

    Continue Reading

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