News

Prescription Renewal Just Got Easier for UnitedHealthcare Vision Members

UnitedHealthcare this week unveiled a new online option for renewing prescription contact lenses and glasses. The health insurance titan said the new service adds a layer of convenience and increases accessibility for its members.

The new virtual renewal option is available at no additional cost to millions of participants who are enrolled in an eligible employer-sponsored vision plan.

The service is being offered as a supplement to, rather than a replacement of, in-person office visits. Also, the online option may not be available in all areas in respect of individual state regulations.

More from the press release:

UnitedHealthcare Vision members in most states have the option to renew their contact lens and single vision glasses prescription at no additional cost as part of their plan, providing members an additional point of access with added flexibility and convenience to renew their eyewear prescription anytime and anywhere from their mobile device or computer.

Key details include:

  • An expedited and convenient way to renew unchanged optical prescriptions as a value-add service, which means the online appointment is an additional option and does not replace in-person appointments covered under the member’s plan.
  • Access 24/7 to an online screening that enables members to evaluate how well they can see with their existing contact lens or glasses prescription.
  • Prescriptions offered by board-certified ophthalmologists who are licensed in the member’s state and usually available within four business hours.

The capability* is designed as an additional option for UnitedHealthcare Vision members to renew their optical prescriptions until they can schedule an in-person appointment with an eye care provider for a comprehensive eye exam. This service is not a replacement for comprehensive eye care, rather an alternative for people who need on-demand support.

(*Capability is not available in all markets due to state regulations; minimum age requirement is age 18, additional age restrictions may apply and vary by state.)

About UnitedHealthcare

UnitedHealthcare is dedicated to helping people live healthier lives and making the health system work better for everyone by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. In the United States, UnitedHealthcare offers the full spectrum of health benefit programs for individuals, employers, and Medicare and Medicaid beneficiaries, and contracts directly with more than 1.6 million physicians and care professionals, and 8,000 hospitals and other care facilities nationwide. The company also provides health benefits and delivers care to people through owned and operated health care facilities in South America. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified health care company. For more information, visit UnitedHealthcare at uhc.com or follow @UHC on Twitter.

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INVISION Staff

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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