So informative, really enjoy reading every month. — Melissa Taylor, Tablerock Family Vision Care, Branson West, MO
I have a load of anxiety pertaining to the current political situation. To ease this, I plan minute details of elaborate vacations just in case I ever have the opportunity. It’s super fun. — Jennifer Leuzzi, Mill Creek Optical, Dansville, NY EDITOR’S NOTE: Hey Jenni, maybe it’s time to revisit our April Big Story on Overcoming Anxiety too?
With the state of our world currently, prices are going up but not necessarily quality. We have chosen now as the time to reassess the turnaround time for glasses, our cost, and quality so those can all be improved for our customers as well. — Amy Donoho, 20/20 Optical, Fergus Falls, MN
Very worried there is a lack of trained opticians out there. Our state is not a licensed state and it is quickly becoming a salesperson not optician state. — Tina Gladen, Eye Care Associates, Minneapolis, MN
Dry eye management is really taking optometry by storm. Training techs and opticians on the importance of dry eye and how to sell these new products should be integral in your office’s training if you are pursuing the dry eye track. — Sydney Tramontano, Woolf Eye Lab, Pasadena, MD
Still waiting on the economy downturn … it is occurring slower than I had expected. — Sonja Franklin, OD, Modern Eyes, Austin, TX
We are finally getting fully staffed and I am looking for a good way to stay connected with the whole staff throughout the day, i.e. an app people use … or do teams find a group text message to stay connected with multiple staff at two offices easier? — Caitlin Neal, San Juan Eye Center, Montrose, CO EDITOR’S NOTE: Caitlin, you’re in luck! We cover internal staff communication tools in this issue’s Big Story on patient flow. Check it out on page 32.
INVISION Staff
Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.