Buzz Session

Start the Year on a Positive Note! ECPs Share the Last Thing That Brought a Smile to Their Face

question:

What was the last thing – no matter how small — that brought a smile to your face in your workplace?
  • Putting up pretty holiday decorations. We changed the color scheme this year and now it’s all silvers, whites and blues. — Nytarsha Thomas, OD, Visionelle Eyecare, Zionsville, IN
  • A young woman picked up her glasses, the smile on her face when she looked around and everything was clear, and then she looked in the mirror and saw how great she looked, the smile got even better. — Lisa Smith, Precision Eye Care, Vancouver, BC
  • Finding an old email with an attachment of a 12-module office training. A previous staff member that quit thought it would be “funny” to delete the 12-module training before she left because she had helped create some of it. — Diana canto-Sims, Buena Vista Optical, Chicago, IL
  • Seeing returning patients for their annual exam. — Sonja Franklin, OD, Modern Eyes, Austin, TX
  • Someone told a joke: How did the hamburger introduce his wife? Meet Patty. — Rick Rickgauer, Vision Associates, Girard, PA
  • I received a personalized thank you note from a vendor our office uses. I love snail mail versus a quick email. — Colby Spivey, Vision Center South, Dothan, AL
  • 10-year-old with nystagmus that I was able to help. — Richard Frankel, OD, Atlantic Cape Eyecare, Wildwood, NJ
  • My daughter came back to our workplace from maternity leave. Smiled thinking about my first grandchild. — Scott Keating OD, Vision Trends by Dr. Scott Keating, Dover, OH
  • My staff. I absolutely adore all of them. We are truly like a family and they are so great to be around every day. — Cynthia Sayers, OD, EyeShop Optical Center, Lewis Center, OH
  • Coworkers standing together on an issue. — Melissa Taylor, Tablerock Family Vision Care, Branson West, MO
  • A really kind customer that I had the privilege of selling two sets of glasses to this morning. He was one of those gentle souls, a warm spirit, with a solid idea of what he wanted to achieve by his purchases… and I enjoyed the break his company gave me from my stacks of admin work. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID
  • The look on a 3-year-old’s face when I handed him stickers. — Steve Burek, Metro Eye, Milwaukee, WI
  • A iPhone picture of my five-year-old little girl patient holding the five pound largemouth bass she caught with her purple Hello Kitty rod. — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Walking through the door every morning. I try to stay mindful of how wildly lucky I am to own my own store, work with an incredible team, and continue to chase my dream of bringing eyewear that I design and craft to faces all over the world. — Travis LeFevre, Krystal Vision & LFVR Eyewear, Logan, UT
  • Seeing a young patient’s eyes light up as they put on their first pair of glasses. — Mitchell Kaufman, Marine Park Family Vision, Brooklyn, NY
  • Finding something for someone they thought could never be done. Either a specific frame, color or even making their lenses work for them without any issues. Especially if they had issues in the past. — Sophia Pray, Huntley Eye Care, Huntley, IL
  • A female patient picked up her new glasses and was amazed at how great everything looked through them and how she couldn’t wait to try them on her husband. — Dave Goodrich, Goodrich Optical, Lansing, MI
  • Everyone showing up for work. — Jeff Rabbitt, Rabbitt Family Vision Center, North Sioux City, SD
  • Homemade cookies with one of my fav clients. I needed a pick me up, they were chocolate espresso with chocolate-covered espresso beans. Yummy. — Jennifer Yerden, Sights and Shades, Canandaigua, NY
  • My sister. We’re a family-owned business. — Cindy Henderson, Eyear Optical, Hixson, TN
  • A coworker fixing a computer issue for me. — Melanie Jenkins, Spring Hill Eyecare, Spring Hill, TN
  • There’s always jokes and banter going on so we smile a lot but seeing an old patient that’s been coming here for 50+ years yesterday afternoon. — Robert Lootens, Physicians Optical Service, Jefferson City, MO
  • A sweet little 6-year-old that had her first exam and desperately needed glasses — she was absolutely precious! — Stephanie Crowley, Sie Eyecare, Charlotte, NC

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If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.

INVISION Staff

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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