(PRESS RELEASE) SPRINGFIELD, OR – Valley Contax, a custom contact lens manufacturer, recently released its new Total Cost Guaranteed warranty policy. This update allows customers to order any corneal or scleral lens manufactured by Valley Contax at one set price with no hidden fees or add-on charges. Included in the policy pricing is free 2-day shipping, free lens upgrades and add-ons, the choice of any material, 6 month breakage/defective returns, 120 day unlimited remakes and cancellations, 120 day 100% credit on patient cancellations and hassle-free exchanges.
The intent of the new warranty policy is to streamline and simplify lens pricing and returns while at the same time offering greater features and flexibility when ordering. This allows practitioners to know the exact price before they ever start a fit without needing to reference an otherwise complex matrix of pricing options. In addition, returns are only required in the event of patient cancellation or defects further simplifying practice workflow.
Josh Adams, vice president of Valley Contax said, “The Total Cost Guaranteed warranty policy will revolutionize how our customers work with us. We know practitioners are busy and that by simplifying the ordering process and offering time-saving features they will be able to serve their patients with greater efficiency and confidence.”
Practitioners can learn more about Valley Contax and the Total Cost Guaranteed warranty policy by visiting their website at valleycontax.com.